This position works with patient accounts for government payers needing resolution for collections of payment and or other alternatives.
Responsible for working a daily report of patient accounts needing resolution for discount adjustments, copays, deductibles, transfers to other payers for appropriate payments, refunds, resubmissions or rebilling of claims.
Identifying and following up on patient accounts in an appropriate manner to achieve maximum collections on a timely basis.
Process incoming correspondence on a daily basis by means of following up on requests for expedition of outstanding claims.
Document and/or appropriately file in the computer system all correspondence and or action taken on an account and follow up in accordance to procedures and policies with an overall goal of account resolution.
Located in Broomfield, CO.
High School diploma or equivalent, required
Minimum of six months experience performing customer service duties in the retail, service or medical industry, required
Ability to communicate effectively and diplomatically within a multi-functional team, required
Experience in understanding and usage of computers as well as the ability to learn applications relavant to the position, required
Knowledge of medical insurance billing/collections software, preferred
SCL Health is a faith-based, nonprofit healthcare organization that operates eight hospitals, four safety net clinics, one children’s mental health center and more than 190 ambulatory service centers in three states – Colorado, Kansas and Montana. The health system includes 15,000 full-time associates and more than 500 employed providers.