We believe in something different: a focus on the individuality of every person. In big ways and small, we exist to improve the extraordinary lives of all those we serve.As Colorado's largest and most innovative health care system, we as a team deliver on the commitment to provide the best possible experience for our patients and their families. We foster a true human connection and give people the freedom to live extraordinary lives. A career at UCHealth is more than a job, it's a passion.
Summary--Physician Referral Liaison
This is a full-time, hourly position on UCHealth's DocLine PATH team based on the Anschutz Medical Campus in Aurora, Colorado.
Provides and ensures seamless service and support to external providers referring patients to UCHealth ambulatory practices for consultation and/or treatment.
Ensures an extraordinary customer service experience for our referring physicians, referred patients, and internal partners and customers.
Develops and maintains electronic databases that include referring provider details and an issues log to review and solve service delays.
Identifies barriers to meeting the referring providers (patients') needs to solve problems independently. Utilizes escalation protocols when indicated.
Facilitates effective communication with patients, physicians, referral sources, and healthcare staff.
High School Diploma
3 years customer service
3 years healthcare experience
Proficient with Microsoft Office Suite
Experience with Database applications--i.e. Epic and Salesforce
Going beyond quality requires the perfect balance of talent, integrity, drive and intellectual curiosity. We are looking for individuals who recognize, like us, that the world of medicine is ever-changing and are motivated to do what is right, not what is easy.We support creativity and curiosity so that each of us can find the extraordinary qualities within ourselves. At UCHealth, we'll do everything in our power to make sure you grow and have a meaningful career. There's no limits to your potential here.
Be Extraordinary. Join Us Today!
The University of Colorado Health (UCHealth) system recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution.As an affirmative action/equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements.No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, creed, color, religion, gender, national origin or ancestry, age, mental or physical disability, sexual orientation, gender identity, transgender status, genetic information or veteran status.UCHealth does not discriminate against any "qualified applicant with a disability" as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.
With award-winning hospitals and facilities serving the entire Front Range, University of Colorado Health is the state’s largest and most innovative health system. By integrating the strengths of academic medicine with the finest community health care, we’re able to push the boundaries of medicine and offer our employees endless career opportunities. Here, there are no limits, except those you pla...ce on yourself. Everyone is united by their passion for discovery and their commitment to improving patients’ lives.