Under the direction of the care-site Executive Director, the Development Manager is an integral member of the care-site Foundation team and will work collaboratively to provide the information necessary to further the fundraising goals of the care-site Foundation. This position is primarily responsible for the coordination of care-site fundraising programs and acts as a liaison to fundraising programs or services provided by the system-level Philanthropy office. The successful candidate will solicit gifts, provide stewardship, produce development proposals, plan and oversee events and coordinate annual giving efforts.
Essential responsibilities include:
Along with the system-level Senior Director of Philanthropic Services, execute strategies around Annual Giving, Grateful Patient and Associate Giving resulting in increased revenue through cultivation, solicitation and stewardship
Plan and oversee all Foundation events
Along with the system-level Director of Data and Philanthropic Systems, oversee the integrity and ongoing growth of the donor database
Conduct gift-processing procedures
Coordinate care-site stewardship initiatives, including, but not limited to, donor acknowledgements and naming opportunities
Coordinate care-site grant program and support the regional and system-wide grant programs
Assist with Foundation Board of Directors support
Provide excellent customer service, both internally and externally
The Development Manager will report directly to the care-site Executive Director.
Job Duties & Responsibilities
Annual Giving/Associate Giving Responsibilities:
Along with the system-level Senior Director of Philanthropic Services, execute strategies to build a comprehensive community annual giving program for both individuals and businesses, expanding the program each year as measured by dollars raised and levels of donor participation. Program includes lower-level individual donors, associate giving, honor and memorial giving, grateful patient program, volunteer giving and direct mail.
Play a key role by identifying, qualifying, cultivating, personally soliciting and stewarding donors and friends with capacity to make annual gifts.
Provide input on the design, production and mailing of each Annual Giving acquisition, retention and stewardship piece.
Achieve annual fundraising and activity goals.
Collaborate with Major and Planned Giving teams to ensure a coordinated approach to special gift prospects.
Identify prospects through direct mail, events, prospect research data, referrals from associations and physicians, board members, volunteers, and other staff who may qualify as annual giving prospects.
Manage the care-sites grateful patient donor acquisition program to encourage hospital patients to make gifts in recognition of caregivers who have made a positive impression on them.
Work with the system-level Philanthropy office to manage the annual associate giving campaign at the care-site.
Work with the care-site Executive Director and system-level Senior Director of Philanthropic Services to create the annual budget for the Annual Giving program.
Assist in the analysis of each direct mail effort and make suggestions about future
mailings based on results from the analysis.
Serve as the Foundations primary contact with the system-level Senior Director of Philanthropic Services.
Donor Data Responsibilities:
Ensure the database is maintained in a manner that will provide prompt and accurate delivery of information for fund raising, cultivation and acknowledgements.
Work with the system-level Director of Data and Philanthropic Systems to run queries and reports effectively and deliver in a timely manner.
Maintain up-to-date knowledge of Raisers Edge by attending trainings and user groups as appropriate, as well as utilizing online resources.
Take inquiries from donors regarding their records and ensure that these are handled using excellent customer service skills and, as needed, communicate this to other staff.
Assist donors with record updates, mail status, replacement acknowledgement letters, and other requests as needed.
Develop and plan method of collecting participant and gift information from special events.
Plan and execute all foundation-specific special events.
Analyze each special event and makes suggestions about future events based on results from the analysis.
Coordinate care-site stewardship initiatives, including, but not limited to, donor acknowledgements and naming opportunities.
Work with the system-level Senior Director of Philanthropic Services on the care-sites annual stewardship gift mailing.
Manage the donor acknowledgement process by sending letters in a timely manner and updating content at least twice a year.
Gift Processing Responsibilities:
Add/edit constituent records in donor database according to data protocols and standards.
Process online and manual credit card transactions.
Manage collection and reporting of data including grateful patient and associate giving.
Process associate giving program donations.
Process weekly reports for Executive Director and others as needed.
Grant Program Management & Support
Work with care-site staff and system level grant team to identify, develop and coordinate modest grant opportunities.
Support system level grant team in developing larger and regional grant proposals.
Coordinate and manage care-site grant reporting activities.
Attend regular department and organization-wide meetings.
Support the care-site Executive Director in Board management best practices.
Develop, create and seek out new and better ways to conduct duties of this position. Strive to make work processes more efficient. Implement cost-saving measures whenever possible. Bring forward ideas that may result in improvements in revenue generation.
Assist the care-site Executive Director with other duties as assigned.
MINIMUM REQUIRED QUALIFICATIONS
Bachelors Degree required, preferably in a related field.
2-3 years of successful experience in fundraising or comparable activity.
Able to manage a vast amount of detail with accuracy, accountability, and confidentiality.
Ability to multi-task and prioritize effectively with diplomacy, integrity, and dependability.
Ability to occasionally work outside of office hours to assist with Foundation events.
Extensive computer skills, including proficiency with Microsoft office software.
Excellent verbal and written communication skills and database aptitude.
Ability to work tactfully and confidentially with sensitive information; ability to work independently.
Healthcare experience a plus.
Experience with fundraising donor databases, Raisers Edge a plus.
SCL Health is a faith-based, nonprofit healthcare organization that operates eight hospitals, four safety net clinics, one children’s mental health center and more than 190 ambulatory service centers in three states – Colorado, Kansas and Montana. The health system includes 15,000 full-time associates and more than 500 employed providers.