Known locally as the “full-service community hospital doing some big things,” Parker Adventist Hospital, (located at E-470 and Parker Road), offers leading medical experts, the latest technology and a broad array of clinical services. Ranked among the top hospitals in the nation for patient satisfaction, Parker Hospital performs complex spine and brain surgery along with weight-loss and joint-replacement surgery. We have a Level II Trauma Center and a Birthplace with a Level IIIA NICU caring for babies born as early as 28 weeks. Opened 10 years ago and still growing, the entire team is incredibly vibrant, skilled, enthusiastic, innovative and motivated. The sense of “newness” felt at Parker is a big aspect of the culture and the high patient and employee satisfaction scores speak volumes about the care and the environment. Every associate at Parker lives its culture of “relationship based care” each day – treating every patient, family and team member like WE would want to be cared for. For more information about Parker Adventist Hospital and joining the team, visit http://www.parkerhospital.org/.
Supervises the daily activities of the clerical and /or tech staff of the department so that all processes are completed in a timely, efficient manner ensuring quality and customers are provided with a professional, caring level of service, oversees all department functions to ensure that a high quality of standards are met to service the needs of patients, physicians, regulatory agencies & outside entities and all hospital departments.
Education Requirements: (i.e., BSN, High School Diploma, GED)
High school diploma, accredited computer courses/workshops in Microsoft word and Excel, accredited courses/workshops in communication and public relations; Medical terminology course and/or certificate; Associate degree preferred
Preferred Experience: 2-4 yrs experience in a hospital patient access area or business analyst experience. Knowledge of regulations as they relate to Admissions and Financial requirements. Two years operational/leadership experience Exercises initiative, judgment, problem solving, decision making, and team development skills
Position Duties (essential job functions, INCLUDE % OF TIME)
Acts as liaison with physicians, patients, ancillary departments, nursing staff, finance and all other hospital departments, insurance companies, government regulatory agencies and outside entities when problem occurs, problem solves and corrects all day to day operational problems and reports such problems to management
Keeps abreast of external and internal events such as state law, finance and/or insurance requirements which may effect departmental processes
Acts as a liaison for all automated systems internally & externally for department, identifies & trouble shoots problems and needs as they arise, Participates in corporate, hospital and departmental committees pertinent to job or as assigned, facilitates as required, performs other duties as assigned
Assists in writing policies and procedures for the department ensuring all processes are procedural zed accurately, assists in training and orienting processes for employees, provides feedback to employees concerning work performance based on daily, weekly and monthly AQ monitoring
Provides input in hiring, terminating, orienting, training, monitoring and disciplinary process for employees including pay for performance, instituting formal discipline process per Human Resource guidelines, Maintaining employees department personnel files
Completes payroll and employee work schedules for the department ensuring adequate coverage, assists in monitoring monthly budget and budget developments
Supervise all daily activities of the department or section ensuring physicians, patients, nursing units, ancillary departments, finance, insurance companies, etc. customers and outside agencies needs are met in a timely accurate manner
Establishes trusting relationships: offers and receives constructive feedback. Participates actively in team meetings and activities: honors team members and supports team decisions
Addresses differing opinions and conflict openly, honestly and professionally; listens to others' perspective and seeks win-win outcomes.
Knows, understands, and adheres to the Mission in Motion standards set forth by Centura Health. Including rounding, thank you cards and celebration of achievements of team members
*This job description is not intended to be an exhaustive list of all duties. Employee may perform other related duties as assigned
Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014. Centura Health is an Equal Opportunity Employer, M/F/D/V.
Find your ideal career at Centura Health! With 16 hospitals, physician clinics, hospice services, home care and senior living communities, Centura Health's vast network of care spans Colorado and Western Kansas so you can experience a balanced lifestyle and enjoy a fulfilling career anywhere you want to work, live and play in Colorado. From the fast pace of a Denver-area Level 1 Trauma Center to a... smaller rural or mountain hospital – we proudly offer a more diverse range of work settings and locations than any other health care employer in the state. Centura is an equal opportunity employer.