Centura Health Physician Group (CHPG) offers providers a true opportunity to live their calling to care while experiencing the support of a built-in comprehensive network, vast resources, professional growth, trusted leadership, generous benefits and an amazing quality of life with locations that span Colorado and into Western Kansas. CHPG is proud to connect providers and consumers through state-of-the-art technology, clinical resources and professional expertise to help people live healthier. Our coordinated services represent a full continuum of care – from preventive and early diagnoses to leading-edge treatment and life-saving critical care. CHPG’s ability to deliver better health care value is the direct result of combining the best clinical tools, shared resources and medical expertise with a patient-centered approach that emphasizes Centura Health’s mission and commitment to quality, compassion and service.
Occasional travel to other sites to meet the needs of the clinic may be required.
Responsible for answering incoming and making outbound calls in a call center setting that assists consumers with physician referrals, class and program registrations and community service referrals. Scheduling appointments for Centura Health employed physician practices that are directly supported by the Centura Health Virtual Resource Center – Central Scheduling department. Supports services by researching and maintaining databases utilized by staff. Performs outbound calls as needed for satisfaction surveys, class payment follow-ups or other information gathering or outreach needs.
Minimum Education Requirements
High School diploma required
Bachelors degree preferred or equivalent work experience is considered
Minimum Experience Requirements
3 years Customer Service experience preferably in a call center setting
Knowledge of medical terminology, appointment scheduling, or healthcare industry a plus Bilingual a plus
☑ Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally
Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014. Centura Health is an Equal Opportunity Employer, M/F/D/V.
Find your ideal career at Centura Health! With 16 hospitals, physician clinics, hospice services, home care and senior living communities, Centura Health's vast network of care spans Colorado and Western Kansas so you can experience a balanced lifestyle and enjoy a fulfilling career anywhere you want to work, live and play in Colorado. From the fast pace of a Denver-area Level 1 Trauma Center to a... smaller rural or mountain hospital – we proudly offer a more diverse range of work settings and locations than any other health care employer in the state. Centura is an equal opportunity employer.