Centura Health connects individuals, families and neighborhoods across Colorado and western Kansas with more than 21,000 of the most talented hearts and minds in medicine.
Through Centura Health’s 17 hospitals, two senior living communities, health neighborhoods, physician clinics, Flight for Life® Colorado, home care and hospice services, we offer a diverse range of work settings in a Colorado or Kansas community you will love to call home.
Enjoy amazing people, competitive pay, some of the best benefits in the industry and plenty of opportunity for professional growth and development.
If you’re ready to discover the difference of working for a fully-integrated health system with a non-profit, faith-based mission to care, we look forward to receiving your application.
Shift: This is a Per Requested Need (PRN) or "as needed" position. There are not a guaranteed number of hours offered each week. This position is not benefits eligible.
Provide clerical/office support within a physician clinic, including, but not limited to reception, telephone, medical records, charge entry, referrals, retrieval of medical information from internal and external systems and sources.
Minimum Education Requirements
High School Diploma or GED
Minimum Experience Requirements
1 year experience in outpatient clinic, physician office or health care setting.
Knowledge of medical terminology and medical insurance payers
Attention to detail
Critical thinking and problem solving
Position Duties (Essential Functions)
Greet patients/caregivers and provide whatever assistance needed in a manner that reflects the high quality of services with the understanding that the provision of quality medical care requires active teamwork and professional conduct. Provide clerical/clinical information support to all areas of the center. Assist with the gathering and processing of all necessary information and data to complete all requirements in medical records, referral, billing, and any medical treatment purposes. Support the review of accuracy and update patient demographic information as needed or at least annually for each patient's medical record and in the appropriate computer systems. Answer and place telephone calls as they relate to job duties and/or retrieve on-line/voice messaging, email including: record, transmit and assume responsibility for all incoming telephone and email messages taking accurate messages from patients/caregivers for physicians and associates.
Schedule and confirm patient appointments and revise appointments as needed. Maintain and report patient appointment accurately in the computer system to appropriate associates and administration.
Assist in providing efficient services to patients/caregivers including: accurate documentation of new/return visits to-center/clinics – dates and times, awareness of the importance of the accuracy of the data on the visit encounter forms/super bills and all medical record documents. Timely return of medical records per provider's written direction and routing of medical records and encounter forms/super bills to designated areas by the end of the day.
PROFESSIONAL GROWTH 10%
Cross train to all clerical operations and be prepared to supplement/replace office specialist/associates work duties as assigned. Maintain knowledge of all centers office specialists' work assignments outside of regular daily work assignments. Maintain adequate level of supplies and maintain work and patients areas as necessary to facilitate clean, smooth operations.
Light Work - exert/lift up to 20 lbs force occasionally, and/or up to 10 lbs frequently
Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014. Centura Health is an Equal Opportunity Employer, M/F/D/V.
Find your ideal career at Centura Health! With 16 hospitals, physician clinics, hospice services, home care and senior living communities, Centura Health's vast network of care spans Colorado and Western Kansas so you can experience a balanced lifestyle and enjoy a fulfilling career anywhere you want to work, live and play in Colorado. From the fast pace of a Denver-area Level 1 Trauma Center to a... smaller rural or mountain hospital – we proudly offer a more diverse range of work settings and locations than any other health care employer in the state. Centura is an equal opportunity employer.