Do you have a passion for healthcare and helping others? Do you enjoy working with numbers in a fast paced environment? Jump start your career in our patient account services department and apply today to be a Collections Specialist.
Parallon's Mission: We serve and enable those who care for and improve human life in their communities.
Parallon believes that organizations that continuously learn and improve will thrive. That's why after more than a decade we remain dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future. As one of the healthcare industry's leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized revenue cycle services.
The Collector is responsible for performing account follow up and resolution of insurance and patient receivables.
Duties include, but are not limited to:
Work insurance pools and contact insurance companies to resolve claims that are not paid in a timely manner
Review EOB's, remits and payer correspondence in the course of performing account followup and escalate any identified issues to the appropriate area for review and response to expedite claim resolution.
Identify problem accounts and escalate as appropriate
Maintain compliance with pool completion requirements
Maintain required productivity and QA standards
Knowledge, Skills & Abilities
Communication – communicates clearly and concisely, verbally and in writing.
Customer Orientation – establishes and maintains long term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
Interpersonal Skills – able to work effectively with other employees, patients and external parties
PC Skills – demonstrates proficiency in PC applications as required
Policies and Procedures – demonstrates knowledge and understanding of organizational policies, procedures and systems
Basic Skills – able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately
High school diploma or GED required.
Minimum one year related experience required, preferably in healthcare. Relevant education may substitute experience requirement.
At Parallon, every employee is a valued member of our organization. You can expect to receive competitive salary, ongoing professional development, comprehensive benefits package, performance bonuses and more!
Join our HealthONE family -- the largest healthcare system in the Denver metro area. Eight world-class hospitals. 40+ outpatient facilities. Countless opportunities.HealthONE is an equal opportunity employer.