Provides primary clinical support to the provider, patient and their family to assist in the diagnosis and treatment of the patient's condition in the urgent care setting. Follows up on diagnostic testing to ensure completion, accuracy, and filing of same in medical record to ensure continuity and quality of care. Promotes a clean environment. Meets the qualifications to provide care for patients in specific age range on their assigned clinical area.
Works under the general direction of the clinic site provider and reports directly to the Operations Manager.
Performs duties to provide the highest level of patient care and maximize patient
SPECIFIC POSITION DUTIES:
*1. Greets patients and families. Obtains all required demographic and insurance information as well as signatures to create an accurate registration record.
*2. May be responsible for completion of all forms necessary for registration and claims adjudication. Collects HIPAA and Universal Authorization information when required.
*3. Verifies active insurance coverage through applicable tools including websites (i.e.
*4. Responsible for cash or co-pay collection. As required, maintains cash fund; balances fund daily; prepares deposit; reports cash, check, and credit/debit card transactions.
*5. May evaluate charges to determine those covered by insurance and those that are the patient's responsibility; provides cashiering service to the patient; approaches the patient for collectible charges and issues a cash receipt when payment is made; obtains insurance data for third party reimbursement policies; assures insurance forms are signed and dated.
6. May receive all paper forms containing patient information; prepare a coversheet; and pack for scanning.
COMPETENCIES AND SKILLS:
Demonstrates the ability to prioritize and manage a variety of tasks and/or projects in a fast-paced environment.
Demonstrates competence in written, oral and electronic communication skills.
Demonstrates knowledge of and ability to use computers with general keyboarding, typing and internet navigation skills
Demonstrates the ability to work effectively in a team environment.
Demonstrates effective interpersonal skills, strong clinical skills and flexibility to deal with variety of clinic
EDUCATION AND/OR EXPERIENCE:
Graduate of accredited nursing program, current PA license required.
Must be qualified to pass medications. Must be BLS certified.
One year prior nursing experience required.
Medical/surgical, emergency department or clinic related experience preferred.
Phlebotomy experience preferred.
WORKING CONDITIONS/PHYSICAL DEMANDS:
Work is typically performed in a clinic environment. May require travel to employer
site(s) and to other CareWorks sites.
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
GEISINGER MEDICAL GROUP(GMG) consists of 43 community practice sites throughout our service area. These office locations provide primary and specialty care. In conjunction with Geisinger Health Plan, the Medical Groups staff offers their own unique version of medical home.
About Geisinger: Geisinger is a physician-led health system comprised of approximately 30,000 employees, including nearly 1,600 employed physicians, 13 hospital campuses, two research centers, and a 583,000-member health plan Geisinger is nationally recognized for innovative practices and quality care. Geisinger serves more than 3 million people in central, south-central and northeast Pennsylvania and also in southern New Jersey with the addition of National Malcolm Baldridge Award recipient AtlantiCare, A member of Geisinger. In 2017, the Geisinger Commonwealth School of Medicine became the newest member of the Geisinger Family.
We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter.
** Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
*Domestic partner benefits not applicable at Geisinger Holy Spirit.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh Food
Farmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencing
programs, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.
Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 13 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers.
What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.