The unit secretary of the emergency room department provides administrative support to the patients, families, department staff and medical staff. The unit s ecretary also uses computer skills and medical terminology to promote unit function. The Unit secretary also prepares and compiles records in the Emergency room and participates in performance improvement activities.
The Unit secretary also has the following responsibilities:
Maintains regulatory agency requirements, nursing and hospital policies, procedures and standards.
Demonstrates performance consistent with the mission, philosophy, and goals of the unit and organization; remains flexible to changing systems; is expected to demonstrate quality and effectiveness in work habits; and treats staff, physicians, patients and families with consideration and respect.
Provides registration support as needed during busy times and pre registration of EMS patients.
· Current BLS certification (available after hire).
· Medical terminology.
· Ability to communicate effectively in English, both verbally and in writing.
· Additional languages preferred.
· Advanced computer knowledge.
· Demonstrates telephone etiquette skills.
· Knowledgeable and sensitive to patients' rights.
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