We are seeking a Community Engagement Program Manager for our center to ensure that we continue to provide all patients with high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now!
We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe in our team and your ability to do excellent work with us. Your benefits include 401k, PTO medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, employee stock purchase program and student loan repayment. We would love to talk to you about this fantastic opportunity.
Healthcare Corporation of America (HCA) is a community of 94,000 Registered Nurses and 38,000 active physicians. We have over 1,900 facilities ranging from hospitals, freestanding ER’s, ambulatory surgery centers, and urgent care clinics. Our facility based staff continues to raise the bar in patient care. Ten HCA hospitals have been named in IBM Watson Health’s top 100 best-performing hospitals based on patient satisfaction and operational data.
One of the most experienced and comprehensive medical centers in Kansas! Wesley Medical Center is the hospital of choice for thousands of people in Kansas and northern Oklahoma. Their preference for Wesley extends well beyond the high quality medical services Wesley offers. It also includes the spirit of intensive caring that inspires and guides everyone who works at Wesley Medical Center. Wesley Medical Center is an acute care center, level I trauma center and licensed for 760 beds and 102 bassinets. As a leader in overall recommend care, Wesley treats more than 24,000 patients annually and delivers more than 6,000 babies - more than any hospital in a 13 state region! Wesley Healthcare owns and operates Wesley Medical Center, Wesley Woodlawn Hospital & ER, Wesley Children’s Hospital, Wesley West ER, Wesley Derby ER and multiple WesleyCare clinics.
Wesley Woodlawn, a campus of Wesley Medical Center, provides patients with convenient access to expert heart care, surgical care and emergency services. Our 82-bed facility provides world class medical care while promoting wellness, healthy lifestyles and community health education programs and screenings.
Wesley Woodlawn Hospital & ER earned a national Excellence in Patient Care award from the Studer Group for a second consecutive year for its overall emergency department patient satisfaction scores, ranking in the 90th percentile nationally.
The Community Engagement Program Manager reports to the Director of Marketing for Wesley Healthcare, with a dotted line reporting relationship to the Vice President of Marketing and Community Engagement for HCA Healthcare’s Continental Division. The Program Manager supports strategic planning and development of community engagement initiatives that will lead to community impact and Wesley Healthcare’s positive community reputation & relevance in Wichita and the surrounding communities.
This position will be a partner to facility community engagement teams to ensure initiatives, programs, and projects are aligned with hospital mission and division community engagement goals. In addition, the position includes media relations responsibilities to enhance Wesley’s positive community reputation.
This position requires multiple competencies, including strong interpersonal skills, systems thinking, collaboration, the ability to lead and be part of a team, organizational skills, and media relations abilities. The Community Engagement Program Manager must be adept at building and implementing strategies, connecting and building trust among multiple stakeholders, and possess a results-oriented and responsive approach.
•Supports AVP of Community Engagement in creation of division level community engagement plans
•Leverages interdisciplinary strategies and resources from across the company to gain efficiency.
•Utilizes quantitative and qualitative research to guide strategy and execution.
Leadership and Collaboration:
•Maintains excellent relationships though high quality, engaged service to all of key internal and external stakeholders.
•In partnership with Human Resources, implements plans and strategies to promote and support colleagues’ community engagement.
•In partnership with other communications professionals, supports development of multimedia campaigns to promote community impact, including community reports, interactive web platforms, as well as print or digital collateral.
•Represents division and/or identifies individuals to represent division for community activities where it has been determined such participation is beneficial to the organization.
•Acts as a resource for facility community engagement leads.
•Serves as primary HCA giving and volunteering platform administrator for division, tracking colleague community engagement and division/facility community contributions
Community Engagement Plan Implementation & Evaluation:
•Works closely with marketing, communications, and human resources teams to ensure successful implementations of community engagement plan, initiatives, programs, and projects.
•Develops and coordinates events and programs in coordination with division and hospital community engagement goals.
•Plans and implements budget for community engagement programs. Identifies high impact use of budget dollars and evaluates ROI.
•Manages, implements, and supports evaluation of enterprise and division-wide partnerships.
•Coordinates division-wide participation in sponsorships, donations, and volunteer initiatives. Manages evaluation of impact.
•Implements best practice models, frameworks, tools & resources to successfully execute community engagement strategies
•Aligns with key stakeholders to develop standards, processes and documentation for community engagement programs & initiatives; incorporates strategic and standardized processes to build scalable projects and initiatives.
•Demonstrates a commitment to learning & evaluation. Works closely with stakeholders to track key performance indicators and evaluate outcomes related to division community engagement plan execution, community impact, and achievement of business goals.
•Develops and maintains content for collateral related to division community engagement.
•Provides assistance to facility community engagement leads as needed.
•Manages vendors as related to execution of community engagement plans.
•Determines appropriate reporting metrics to clearly articulate successes and identify opportunities for change.
•Proactively tracks and measures progress towards goals on a regular basis. Utilizes consistent processes to track and measure performance. Utilizes data to inform future plans and mid-year adjustments.
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply. We promptly review all applications. If you are highly qualified you will hear from one of our managers. Come unlock the possibilities and apply today!
- 3-7 years of experience
- BA required
SPECIAL QUALIFICATIONS (Required licenses, certificates, specific skills, personal traits, e.g., RN, CPA, able to type 90 wpm, detail orientation.) •Communication – Seeks first to understand, then to be understood. Exhibits excellent communication skills, both written and verbal, for a variety of internal and external audiences. Ability to communicate with multiple stakeholders and exhibit sensitivity to politics among departments, organizations, and partners. Demonstrates advanced writing and editing skills in a variety of formats including digital. •Planning – Begins with the end in mind; defines the desired outcomes of projects. Uses project management theory tools as appropriate; schedules time using a proven method; works in a timely manner; organizes time and work to enhance productivity; prioritizes work according to goals; Honors others' time. •Problem Solving – Works proactively with other departments; willing to do what it takes to accomplish team and individual goals and needs; develops a pro/con analysis assesses impact of decisions; Displays a can-do attitude. •Maintains a professional approach to confidential information. Must be sensitive to political, cultural and legal issues affecting hospital system operations. •High enthusiasm, creativity and desire to work on an innovative team. Ability to function both independently and as a team member in a fast-paced environment. •Curiosity & Learning – Demonstrates openness to learning, asking tough questions, and gathering many perspectives in order to navigate complex systems and adapt frequently •Strategic Orientation – Capable of seeing the broader picture of multi-faceted systems while thinking tactically at the operational level to identify multiple points of leverage in a system for change •Collaboration – willing and able to work with others, including building relationships, offering and gathering timely and honest feedback, and working with people who think differently.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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