We are seeking a Quality Improvement Regulatory Manager for our center to ensure that we continue to provide all patients with high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now!
We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe in our team and your ability to do excellent work with us. Your benefits include 401k, PTO medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, employee stock purchase program and student loan repayment. We would love to talk to you about this fantastic opportunity.
Healthcare Corporation of America (HCA) is a community of 94,000 Registered Nurses and 38,000 active physicians. We have over 1,900 facilities ranging from hospitals, freestanding ER’s, ambulatory surgery centers, and urgent care clinics. Our facility based staff continues to raise the bar in patient care. Ten HCA hospitals have been named in IBM Watson Health’s top 100 best-performing hospitals based on patient satisfaction and operational data.
One of the most experienced and comprehensive medical centers in Kansas! Wesley Medical Center is the hospital of choice for thousands of people in Kansas and northern Oklahoma. Their preference for Wesley extends well beyond the high quality medical services Wesley offers. It also includes the spirit of intensive caring that inspires and guides everyone who works at Wesley Medical Center. Wesley Medical Center is an acute care center, level I trauma center and licensed for 760 beds and 102 bassinets. As a leader in overall recommend care, Wesley treats more than 24,000 patients annually and delivers more than 6,000 babies - more than any hospital in a 13 state region! Wesley Healthcare owns and operates Wesley Medical Center, Wesley Woodlawn Hospital & ER, Wesley Children’s Hospital, Wesley West ER, Wesley Derby ER and multiple WesleyCare clinics.
Wesley Woodlawn, a campus of Wesley Medical Center, provides patients with convenient access to expert heart care, surgical care and emergency services. Our 82-bed facility provides world class medical care while promoting wellness, healthy lifestyles and community health education programs and screenings.
Wesley Woodlawn Hospital & ER earned a national Excellence in Patient Care award from the Studer Group for a second consecutive year for its overall emergency department patient satisfaction scores, ranking in the 90th percentile nationally.
The Quality Manager will do the following :
~ Demonstrates the ability to adapt technique/treatment to age of population served, including newborn, pediatric, adolescent, adult and geriatric patients, while providing care/service with respect to cultural differences and spiritual needs. ~ Serve as a change agent for the organization by driving cultural transformation, adoption of successful process improvement practices and diagnosing barriers to project success ~ Facilitate resolution of conflicting processes ~ Mentor leadership teams, process owners and stakeholders in the use of process design/improvement methodology and tools, including training and coaching leaders and process improvement team members ~ Collaborate with department leaders and teams to identify and execute activities within their areas which will improve productivity, eliminate waste, enhance patient safety and/or reduce overall costs ~ Work with Directors by “seeing the process,” which involves direct observations of how work is accomplished in a particular area ~ Collaborate with management to engineer delivery of highest quality patient care with the most efficient use of labor and supplies ~ Actively participate in planning and implementation of processes to improve patient perception of care during their hospital experience ~ Review patient satisfaction data and problem solves with all levels of management and care delivery personnel to improve the patient experience ~ Recommend solutions and work with Directors to improve overall operations ~ Monitor and evaluate quality and appropriateness of patient care delivery processes and practices while concurrently identifying opportunities for improvement through collaboration throughout the organization incorporating evidenced-based practices in process design ~ Analyze facility specific, division, and enterprise-wide quality metrics and drives quality improvement across complex, integrated processes ~ Integrate evidenced based practices for assuring patient safety throughout process design ~ Drive quality assurance and process improvement, with an emphasis on transparency, root cause analysis, cross-functional feedback and data collection, and data interpretation for optimal performance ~ Orchestrate and/or attend cross-functional meetings to support resource alignment, project issue resolution, and communication ~ Identify process improvement opportunities and lead multiple project teams ~ Include both operational and strategic perspectives in system design ~ Support commitment to fiscal priorities through appropriate management of resources ~ Identify opportunities for improvement and cost containment in delivery of care and service ~ Evaluate areas that need process improvement ~ Conduct detailed studies to understand and improve processes as identified ~ Perform clinical quality improvement reviews of selected & referred cases for medical staff peer review and provide data collection & analysis for input to the OPPE and FPPE system ~Must be capable of fostering and promoting evidence-based ~ Be able to identify and collect/analyze quality data based upon national trends and evidence based care and generate meaningful reports using information systems/clinical information ~ Have knowledge base of fundamentals of performance improvement (PI) using a variety of accepted PI models ~ Actively participates in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all. ~ Monitors performance in areas of responsibility to ensure compliance with statutory mandates, regulatory requirements and accreditation standards of professional organizations such as TJC (Statutory, regulatory, and industry requirements include but are not limited to the following: FDA, EMTALA, Medicare and Medicaid provision of the Social Security Act, Leapfrog, NHQ, and AHRQ) ~ Disseminates information and research related changes in regulatory requirements and clinical research pertinent to quality management and performance improvement ~ Coordinates with facility administration and the medical staff office to monitor compliance of medical staff members, allied health professionals, and contract services with quality management and performance improvement standards, including clinical practice guidelines determined to be appropriate by the hospital and medical staff leadership at Wesley Medical Center ~ Assists appropriate medical staff and hospital committees in the review and resolution of individual and/or aggregate patient quality of care issues, including process and systems reviews such as FMECA. Has the primary responsibility of ensuring that regulatory requirements related to FMECAs are met on an annual basis ~ Responsible for completion of annual PPR ~ Manages tracer methodology as a part of assurance of continuous compliance ~ Coordinates regulatory certification requirements for disease specific certifications ~ Maintains current knowledge and education in regulatory compliance and associated areas by attending educational conferences and other educational materials, perusing Atlas information and Internet sites, and other pertinent information and research ~ Serves as member of select committees critical to effectiveness of the Quality Management / Regulatory Compliance program ~ For the regulatory compliance function, provides leadership, planning, resource information, communications policy/procedure development and maintenance, regulatory compliance monitoring, and staff compliance
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply. We promptly review all applications. If you are highly qualified you will hear from one of our managers. Come unlock the possibilities and apply today!
Bachelor’s Degree in Nursing/Business Management or related field
Extensive knowledge and skill in manipulation of data through Lotus, Excel, Database, Graphics and Statistics software
Have demonstrated experience in statistically robust test design and analysis
Preferred Education or Experience
Master’s in Business or Hospital Administration
Three to five years of experience in Healthcare Management
Required Knowledge and Skills
Possess excellent written and verbal communications skills bringing system-wide thinking to a team environment where some members may be from other companies and suppliers
Be an extremely creative and innovative problem solver
Clinical or hospital administration background
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