Summary: Provides clients and families with supportive care coordination services related to their health care management, education on chronic disease management and health maintenance, and connection to appropriate community resources.
Work Schedule: Full Time Days
Responsibilities: Serves clients under appropriate supervision and participates in regular case conferences. Provides outreach and initial contact to potential clients to introduce them to the program and engage them in care coordination services.
Maintains individual case records and protects confidential information. Provides education to clients using population-specific criteria. Documents services provided per established guidelines.
Coordinates an individualized plan of care with the client and family. Works with primary care providers and other members of the health care team to ensure coordination of services. Coordinates appointments with providers, utilizing transportation resources as needed. Meets clients in their home, at a provider's office, in the hospital, or in the community as part of ongoing support, offering monitoring of care. Provides appropriate follow-up.
Serves as a client advocate with local community agencies (as permitted by clients), and provides emotional support. Facilitates access to key resources including information and education related to chronic disease management. Educates and coaches clients and caregivers about self care skills; collaborates with providers to achieve desired outcomes.
Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.
Minimum Required Education: Bachelor's degree in Public Health, Nutrition, Exercise Science, Health, Wellness, or related field.
Experience working with under-served populations or in community health programs.
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Internal Number: 15251
With award-winning hospitals and facilities serving the entire Front Range, University of Colorado Health is the state’s largest and most innovative health system. By integrating the strengths of academic medicine with the finest community health care, we’re able to push the boundaries of medicine and offer our employees endless career opportunities. Here, there are no limits, except those you place on yourself. Everyone is united by their passion for discovery and their commitment to improving patients’ lives.