Under minimal supervision, facilitates the coordination of patient management for elective, direct, urgent and emergent patient flow in and out of the health system. Initiates appropriate order sets and pathways based on admission diagnosis. Arranges MD to MD consults, admission through patient tracking system, bed assignment, transportation, RN to RN reports and ED/OR notification as needed. Under minimal supervision, provide telephonic case management for members of a Managed Care Organization to include care coordination triage and utilization management admission orders for bed placement repatriation to Denver Health. Uses the nursing process to assess the patient's needs and identify appropriate resources necessary to provide the best options for the patient's situation. Provide essential communication and collaborate among all disciplines of the health care team. Responsible for the daily management of on call schedule changes for essential services provided in the health system
Knowledge, Skills & Abilities
Education: Completion of a nursing education program that satisfied the licensing requirements of the Colorado State Board of Nursing for Registered Nurses. ADN / BSN - preferred Experience: Typically three years critical, trauma and/or emergency care experience. RN Charge or Nursing Supervisor experience preferred. Knowledge, Skills & Abilities: High organizational and interpersonal communication skills. Possess excellent customer service standards and a customer-friendly voice. Able to critically think and multi-task effectively, sometimes in a high stress situation. Understands admission procedures, EMTALA and insurance vetting. Be proficient with typing and working with electronic medical record systems and operate multiple phone line system. Be proficient with insurance standards. Demonstrates expertise in use of Patient Tracking System. Demonstrated and understanding of assessment findings as they relate to disease processes and continuum of care. Ability to follows all protocols and standard procedures for digital recorded calls. Ability to sort through all patient information and formulate an accurate picture of the patient and his/her condition for the MD's and Nurses. Ability to use computers and computer systems. Bilingual skills preferred. ~Basic Life Support for Health Care Provider Certification/CPR, ACLS Certification, Active Registered Nurse (RN) License in the State of Colorado or a participating compact state. All Certifications and Licenses required for this job must be kept current as a condition of continued employment.
Work Type Intermittent
All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.
Denver Health is an integrated, efficient, high-quality academic health care system that is considered a model for the nation. The Denver Health system includes the Rocky Mountain Regional Level I Trauma Center, a 525-bed acute care medical center, Denver's 911 emergency medical response system, 8 family health centers, 15 school-based health centers, the Rocky Mountain Poison and Drug Center, the Denver Public Health Department, an HMO, and The Denver Health Foundation.
As Colorado's primary safety net institution, Denver Health is a mission-driven organization that has provided more than $3.3 billion in care for the uninsured in the last ten years. Denver Health is a leader in performance and quality improvements and remains financially secure, in part, due to its nationally recognized implementation of lean principles in healthcare. Denver Health is a major resource to the community, serving approximately 185,000 individuals and 67,000 children a year.
Located just south of downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.
We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).
"Denver Health is committed to provide equal treatment and equal employment opportunities to all applicants and employees. Denver Health is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class."
Internal Number: 1004
About Denver Health
Take your career to the next level at Denver Health, where we offer a robust benefits package and endless opportunities for growth. Denver Health is a nationally-ranked, locally-trusted, premier healthcare institution located in the heart of Denver, Colorado.Twenty-five percent of all Denver residents, or approximately 150,000 individuals, receive their health care here. We are known as an integrated health care system that encompasses multidisciplinary academic specialties, a community health system, a level I adult trauma center, pediatric emergency and urgent care center home to Denver Public Health and many of the nation’s leaders in medicine.