Located in South Western Colorado, Pagosa Springs is one of the most beautiful places to live and home of the world’s deepest natural hot springs. Just a few minutes from town, you will find endless opportunities of outdoor fun – hiking, rafting, rock climbing, skiing and more. Wolf Creek Ski Area which typically has the most snow in Colorado each year is only 25 miles away from town. There are four distinct seasons to enjoy the majestic beauty of our surrounding nature. Our Rural Health Clinic is part of the Pagosa Springs Medical Center which includes an 11 bed hospital and EMS service.
The Supervisor is responsible to direct, supervise, and coordinate daily activities for the Emergency Department Registration staff and perform Quality Review for facility wide Registration.
Responsibilities include ensuring patients are registered in a timely, efficient, and compliant manner and meeting all hospital, state, and federal guidelines.
Ensures all insurances are verified via Cerner, eSolutions, or Availity.
When patients are admitted to observation or Inpatient, reviews the encounter and ensures notification is called into the payer and email sent to Pre-Service to meet any pre-certification requirements.
Quality Review requirements include generating and working reports to review and correct encounters for accurate and timely claim generation.
Maintains quality service and patient satisfaction, assists direct reports in staffing aspects including but not limited to: scheduling, interviewing, hiring, training, monitoring, improving skill set and verifying competencies are completed.
Schedules and implements ED Registration Staff meetings as necessary.
Supervisor will cross train in all registration areas to assist with coverage as needed.
Individual must exhibit a high degree of accuracy and attention to detail in all documentation and correspondence.
Will assist in correcting mistakes, special projects, and miscellaneous/administrative duties assigned such as, but not limited to: placing supply orders, assisting in audits, re-training and incident reporting.
Proficient typing skills and experience with using computers
Six months experience as a registration clerk preferred
Knowledge of medical terminology and insurance verification
Previous experience in supervisory/management role
Additional Salary Information: Health insurance – medical, dental, vision, prescription
Paid Time Off