You bring your body, mind, heart and spirit to your work as a Self-Pay Collections Specialist.
You’re equally comfortable with interpersonal communication and technology.
You’re great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.
System Services is our Corporate Headquarters in Broomfield, Colorado and is located within the Oracle campus. SCL Health is a faith-based, nonprofit healthcare organization dedicated to improving the well-being of the people we serve.
Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, we’ve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.
Together we’ll align mission and careers, values and workplace. We’ll encourage joy and take pride in our integrity.
We’ll laugh at each other’s jokes (even the bad ones). We’ll hello and high five. We’ll celebrate milestones and acknowledge the value of spirituality in healing.
We’re proud of what we know, which includes how much there is to learn.
As a Self-Pay Collections Specialist you need to know how to:
Maintain contact with our patient population to resolve outstanding account balances
Reduce delinquency for assigned accounts
Arrange payment schedule, adjust insurances for billing purposes and/or request alternative methods of payment/charity funding
Perform high volume inbound and outbound phone calls for collections
Research accounts receivable issues as required or directed
Provide excellent customer service
Promote a patient-centric approach to working medical collections
Manage accounts receivable balances for hospital billing by reducing the AR to cash and processes surrounding AR
Monitor and maintain a high level of productivity and quality of work to achieve monthly self-pay collection goals
We hire people, not resumes. But we also expect excellence, which is why we require:
High School Diploma or equivalent, required
Commitment to excellent customer service, required
Ability to both work independently and as an integral part of team, required
Knowledge of billing and collection processes, preferred
Knowledge of payment assistance and charity programs, preferred
Prior call center or collections experience, preferred
Your next move.
Now that you know more about being a Self-Pay Collections Specialist on our team we hope you’ll join us. At SCL Health you’ll reaffirm every day how much you love this work, and why you were called to it in the first place.
Located in Broomfield, CO.
Internal Number: 21001511
About SCL Health
SCL Health is a faith-based, nonprofit healthcare organization dedicated to improving the health of the people and communities we serve, especially those who are poor and vulnerable. Founded by the Sisters of Charity of Leavenworth in 1864, our $2.8 billion health network provides comprehensive, coordinated care through eight hospitals, more than 150 physician clinics, and home health, hospice, mental health and safety-net services primarily in Colorado and Montana.