You bring your body, mind, heart and spirit to your work as a Care Coordination Specialist / Medical Assistant.
Your compassion is tangible: patients feel it in the hand they hold. Families feel it in your prayers. Colleagues feel it in your support.
You’re generous with your thoughts, your time and especially your passion for patient care.
You’re great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.
SCL Health Medical Group is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. With locations throughout Colorado, Montana and Wyoming, we offer a wide variety of primary and specialty care services.
Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, we’ve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.
Together we’ll align mission and careers, values and workplace. We’ll encourage joy and take pride in our integrity.
We’ll laugh at each other’s jokes (even the bad ones). We’ll hello and high five. We’ll celebrate milestones and acknowledge the value of spirituality in healing.
We’re proud of what we know, which includes how much there is to learn.
As a Care Coordination Specialist / Medical Assistant, you need to know how to:
Assist patients through the healthcare system by acting as a patient advocate and navigator. Facilitate patient education on health and disease through physician-driven protocols and/or approved printed materials. Coordinate patient care continuity with patients and families following hospital discharge and ER visits. Assist patients to sign up for medication refills.
Coordinate referrals to SCL Health programs and external healthcare organizations and facilities using appropriate resources as necessary. Coordinate community referrals, including benefit-specific resources available to the patient such as transportation, meals on wheels, social referrals, and palliative care. Support Medical Assistants with referrals to other providers, DME, and oxygen, as needed.
Assist the office manager with pre-visit planning management. Work with Office Manager and/or Site Lead to increase value of the morning huddle for MA staff and providers, and monitor compliance. Provide Health Maintenance oversight to the MA staff.
Monitor care gaps and coding opportunity reports and reach out to patients to ensure prevention, screening, and chronic conditions coding is aligned with actual condition of the patients. Act as a resource for the office staff in understanding and addressing care gaps, Risk Adjusted Factors, and Hierarchical Chronic Condition codes.
Work with providers and office manager on a process to include a discussion with an RN (when available) prior to sending patients to the Emergency Room, including prioritizing appointments for patients at risk for readmission.
Participate in all team-based care meetings and quality improvement initiatives.
Oversee transition coding reports and other indirect codes and opportunities, as available. Participate on a team for data collection, health outcomes reporting, clinical audits, and programmatic evaluation related to the team-based care.
We hire people, not resumes. But we also expect excellence, which is why we require:
High School Diploma or equivalent
Completion of a Medical Assistant training program
Certification as a Medical Assistant or the ability to obtain within one (1) year of hire
Minimum of three (3) years of experience in a setting serving the same age/type of patient population served by this facility or department
Basic understanding of the referral process to chronic care management programs
Graduate of an accredited Medical Assistant program
Current Certified Medical Assistant (CMA)
Referral management experience
At least five (5) years of experience in a setting serving the same age/type of patient population served by this facility or department
Your next move.
Now that you know more about being a Care Coordination Specialist / Medical Assistant on our team we hope you’ll join us. At SCL Health you’ll reaffirm every day how much you love this work, and why you were called to it in the first place.
Internal Number: 21000571
About SCL Health
SCL Health is a faith-based, nonprofit healthcare organization dedicated to improving the health of the people and communities we serve, especially those who are poor and vulnerable. Founded by the Sisters of Charity of Leavenworth in 1864, our $2.8 billion health network provides comprehensive, coordinated care through eight hospitals, more than 150 physician clinics, and home health, hospice, mental health and safety-net services primarily in Colorado and Montana.