Epic is a Clinical IT program that manages the electronic medical record for the patients in our care at Denver Health. This includes Epic applications that manage scheduling, registration, ambulatory care, specialty care, inpatient care including the emergency department, operative services , acute and intensive care, maternity, newborn, pediatrics, behavioral health services, palliative care, care management, ancillary services, (lab, radiology, cardiology), Epic mobile applications, population health, reporting, coding, HIM and financial revenue services. Under minimal direction, the Epic Application Analyst formulates and defines system scope and objectives. Devises or modifies procedures to solve complex problems considering software application limitations, operating time, and form of desired results.
This position is with the Epic Ambulatory team. We are responsible for all Epic build and support for Ambulatory Care, Public Health and Behavioral Health clinics. The work environment is fast paced on a highly motivated and high functioning team. We are looking for an experienced Epic Analyst to join us and hit the ground running. If you have a broad knowledge of Epic, can work autonomously, produce high quality work and want to be part of a team dedicated to producing the best product for our organization, we want to talk to you.
Under minimal direction, formulates and defines system scope and objectives. Devises or modifies procedures to solve complex problems considering software application limitations, operating time, and form of desired results.2. With minimal assistance, evaluates feasibility, cost and required time to complete customer requests.3. Provides and/or implements recommendations and solutions.4. Formulates documents and communicates plan outlining steps required.5. Implements change or performs necessary system changes.6. Communicates and/or educates users in affected user departments.7. Monitors daily maintenance and/or error reports for data accuracy and maintains records of quality control.8. Identifies and resolves system and procedural problems quickly and communicates to management and/or affected customers.9. Communicates and intervenes appropriately with vendor or departmental personnel when required or requested to help resolve issues.10. Maintain updated documentation for all procedures.11. Ensures documentation is available.12. Remains current on reviewing vendor, enterprise and departmental correspondence.13. Makes formal and informal presentations both orally and in writing.14. Provides and maintains documentation as required or requested for application related training.15. Completes work status and time allocation documentation as required.16. Plans and organizes time effectively.17. Integrate priority changes into existing work plans.18. Anticipates resource needs and plans accordingly.19. Once properly trained, must respond to pages in a timely manner (according to department's established performance standards, which include a 7X24 on-call rotation as needed by the hiring Epic application, to address customer inquiries and resolve problems related to fault detection and isolation.20. Other duties as assigned.
Knowledge, Skills & Abilities
Understands the workflow and process requirements of complex application systems.2. Demonstrated ability to be a clinical subject matter expert in supporting, maintaining and administering complex applications.3. Understands business function related to the application. Ability to communicate with both technical and non-technical employees across the enterprise. Excellent verbal and written communication/presentation skills.4. Exceptional organizational skills with ability to handle multiple projects, multiple (and sometimes conflicting) priorities and adapt to changeComputers and Technology1. Intermediate skills in Microsoft office suite
All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.
Denver Health is an integrated, efficient, high-quality academic health care system that is considered a model for the nation. The Denver Health system includes the Rocky Mountain Regional Level I Trauma Center, a 525-bed acute care medical center, Denver's 911 emergency medical response system, 8 family health centers, 15 school-based health centers, the Rocky Mountain Poison and Drug Center, the Denver Public Health Department, an HMO, and The Denver Health Foundation.
As Colorado's primary safety net institution, Denver Health is a mission-driven organization that has provided more than $3.3 billion in care for the uninsured in the last ten years. Denver Health is a leader in performance and quality improvements and remains financially secure, in part, due to its nationally recognized implementation of lean principles in healthcare. Denver Health is a major resource to the community, serving approximately 185,000 individuals and 67,000 children a year.
Located just south of downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.
We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).
"Denver Health is committed to provide equal treatment and equal employment opportunities to all applicants and employees. Denver Health is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class."
Internal Number: 3504
About Denver Health
Take your career to the next level at Denver Health, where we offer a robust benefits package and endless opportunities for growth. Denver Health is a nationally-ranked, locally-trusted, premier healthcare institution located in the heart of Denver, Colorado.Twenty-five percent of all Denver residents, or approximately 150,000 individuals, receive their health care here. We are known as an integrated health care system that encompasses multidisciplinary academic specialties, a community health system, a level I adult trauma center, pediatric emergency and urgent care center home to Denver Public Health and many of the nation’s leaders in medicine.