Job Summary:
The goal of this position is to improve the well-being of Latinos/nas with kidney failure receiving dialysis by providing them with support to improve adherence to dialysis care (e.g. making sure they don't miss dialysis and making sure they understand their salt/fluid restriction) and with support to improve social challenges (e.g. trouble with transportation, housing, and food).
Under general supervision, the navigator will travel to inner-city Fresenius Kidney Care Clinics to conduct study enrollment, intervention and follow-up visits with adult Latino/na patients on dialysis. Enrollment consists of describing the study and collecting information about the patient. The information collected after a patient agrees to enrollment includes information about social isolation, quality of life, self-efficacy, and social challenges.
After data is collected on those patients that are enrolled, the navigator will enter survey responses into RedCap. Patients that are enrolled into the intervention, will receive at least 5 visits from the navigator. Intervention visits will consist of support with adherence to dialysis treatment using motivational interviewing and patient activation. In addition to support with adherence, intervention visits will also provide support with social challenges. Each visit will required data entry into RedCap. The navigator will participate in all required training and weekly required staff meetings.
Knowledge, Skills and Abilities:
1.Knowledge of medical terminology.
2.Strong organizational skills.
3.Basic understanding of health insurance.
4.Ability to manage multiple projects effectively and independently.
5.Ability to demonstrate excellent work with minimal supervision.
6.Ability to prioritize tasks with varied patient complexities and populations.
7.Outstanding interpersonal skills and the ability to effectively communicate across a wide spectrum of audiences.
8.Understand of basic care coordination and case management-related service function (patient interview, discharge planning, referral management, community resources, etc.)
9.Resourcefulness in problem solving and analytical thinking; shows accountability and able to take and follow through with delegated tasks with minimal direction from supervisor; flexibility in responding to multiple demands.
10.Bilingual preferred (English/Spanish).
Computers and Technology:
1.Proficient in Microsoft Office Suite.
2.Epic experience, preferred.
Education:
High School Diploma or GED required. Associates Degree or Medical Assistant Certification, preferred.
Experience:
Two years of customer service, professional clerical or healthcare experience required.
Credentials:
Health Care Access Associates Certificate preferred.
Location: Main Campus
Shift: Days
Work Type: Part time, 20 hours per week.
Pay Range:
Minimum: 16.42
Midpoint: 19.72
Maximum: 23.00
All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.
Denver Health is an integrated, efficient, high-quality academic health care system that is considered a model for the nation. The Denver Health system includes the Rocky Mountain Regional Level I Trauma Center, a 525-bed acute care medical center, Denver's 911 emergency medical response system, 8 family health centers, 15 school-based health centers, the Rocky Mountain Poison and Drug Center, the Denver Public Health Department, an HMO, and The Denver Health Foundation.
As Colorado's primary safety net institution, Denver Health is a mission-driven organization that has provided more than $3.3 billion in care for the uninsured in the last ten years. Denver Health is a leader in performance and quality improvements and remains financially secure, in part, due to its nationally recognized implementation of lean principles in healthcare. Denver Health is a major resource to the community, serving approximately 185,000 individuals and 67,000 children a year.
Located just south of downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.
We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).
"Denver Health is committed to provide equal treatment and equal employment opportunities to all applicants and employees. Denver Health is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class."
