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CommonSpirit Health Mountain Region
Colorado Springs, Colorado
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Analyst Personal Computers
Job Summary Under general supervision, provides implementation and break/fix support of the organization's desktop computing environment. Provides support to end users on a variety of technical or training issues, with a focus on customer service and improving the customer experience. Installs PC software, printers and various peripherals. Answers users' questions regarding desktop and software use. Provides department level analysis for computing needs and makes recommendations/requests. Responds to users' needs and documents actions via the Help Desk ticketing system. Serves as the primary liaison between RMPDS users and the IT department. Responsibilitie
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