Starting rate of $16.50 per hour, additional consideration based on years of experience, +$2/hr for weekends. **Starting rate includes per diem differential
Boulder Community Health is a Certified Level II Trauma Center. We are honored to hold the awards of 2019 Best Medical Facility from Boulder Weekly, 2019 Best Medical Center from Yellow Scene’s, and Best Local Employer from Daily Camera. Come be part of an independent, community-focused health system; feel good knowing that your work will make a difference in people’s lives and positively contribute to the community.
POSITION SUMMARY The Com Center Specialist I is an entry level position into the Com Center and will ultimately be responsible for all duties that are carried out within the Com Center of Boulder Community Hospital. Tasks are completed on a 24 x 7 coverage of the Com Center. Duties will range from data entry, pager distribution, radio maintenance, tracking of phone calls, work orders, Hospital Operator duties, emergency code announcements and all functions involved around these announcements, and other essential functions of the Com Center. The Com Center is the hub of the Hospital communications and will continue to take on new responsibilities of which this job description will absorb.
JOB QUALIFICATIONS Education or Formal Training High school diploma or equivalent preferred.
Special Qualifications (licensure, registration, etc.) Knowledge, Skill And Ability 1. Must possess excellent communication and listening skills. 2. Ability to de-escalate situations and to act calmly in times of direct conflict. 3. Computer literacy 4. Able to perform in a command presence fashion under duress. 5. Word processing, database skills and software understanding. 6. Ability to utilize telephones, radios and pagers.
MATERIAL AND EQUIPMENT DIRECTLY USED 1. Word Processing, Excel, Word 2. Telephones, radios and pagers 3. Filing systems 4. Monitoring devices 5. Handheld computers
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES 1. Must have the ability to sit at desk for long periods of time. 2. Must have the ability to handle multiple tasks on a continual basis. 3. Must have the ability to write accurate, legible reports utilizing word processing equipment and database software utilizing charts and graphs. 4. Able to work in situations where direct supervision is not present at all times. 5. Mentally, must be able to think clearly, prioritize requests and respond clearly in times of crisis. 6. Must respect confidential data regarding employees, patients and visitors. 7. Utilization of computer programs that may not be familiar. 8. Ability to stand a stationary office watch while monitoring alarms, surveillance cameras, data entry screens, report generation, printers, radio dispatch traffic, and incoming calls.
INTERRELATIONSHIPS All hospital employees including medical staff, support staff, directors and administrators.
ESSENTIAL DUTIES/RESPONSIBILITIES 1. Telephone support for all Hospital Campus’ and involved directly with the Facilities Management Department. 2. Pager and radio support for the entire hospital. 3. Regular keyboard use. 4. Begin to utilize many computer software programs. 5. Monitoring of alarms, camera monitors, and other Security technology. 6. Secretarial support of all Facilities Management staff. 7. Data entry and coordination of Facilities Management software programs. 8. Issuance of work order priorities, scheduled preventative maintenance and emergency calls.
About Boulder Community Health and Boulder, Colorado
Uncompromising medical excellence delivered with respect and compassion. Since 1922, Boulder Community Health has built a strong reputation on these values. As community-owned and operated not-for-profit hospital and clinic locations, we remain dedicated to the evolving needs of our citizens and providing access to high-quality care.
Nestled in the foothills of the Rocky Mountains, the Boulder lifestyle is conductive to enjoying the outdoors and brings a fresh perspective to healthcare practice.
Surround yourself by natural beauty and an active, life-embracing community. Enjoy state-of-the-art facilities and equipment along with competitive compensation and benefits, including health/dental/life, tuition reimbursement, on-site fitness center, Employee Wellness, Employee Activities & Discounts, and many more!
EOE/Affirmative Action/Drug-free workplace
Internal Number: 24496
About Boulder Community Health
Boulder Community Health was recently honored as Best Local Employer by the Daily Camera in the 2018 Boulder County Gold, their People’s Choice Awards for businesses in Boulder County. Come join us and be a part of an independent, community-focused health system and feel good knowing that your work will make a difference in people’s lives and be a positive contribution to the community.
Uncompromising medical excellence, delivered with the values of respect and compassion. Since 1922, Boulder Community Health has built our reputation on this promise. As a community-owned and operated not-for-profit hospital and clinics, we remain dedicated to meeting the evolving healthcare needs of our citizens and providing access to high quality medical care. Our state-of-the art facilities are home to many medical professionals who offer an extensive range of medical services.
Nestled in the foothills of the Rocky Mountains, adventure awaits you right outside your door. Big, beautiful vistas, serene snow-capped mountains, and a lifestyle conducive to enjoying the outdoors bring a truly fresh perspective to our practice of healthcare.
Surround yourself by natural beauty and an active, ...life-embracing community, while you enjoy state of the art facilities and equipment along with a competitive compensation and benefits package, including health/dental/life, paid annual leave, tuition reimbursement and much more.