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Mind Springs Health and West Springs Hospital
Grand Junction, Colorado
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Patient Service Assistant
Position Overview: The Patient Service Assistant will provide scheduling, provide clear patient information, while supporting the Physician(s) and enforcing the collection policy and procedures for CareMount Medical.Essential Duties and Responsibilities (including but not limited to the following):Accepts telephone calls, tasks, Rx renewal requests and emails from Patients, portal, providers or other staff about patients with various levels of acuity and types of medical concerns in a timely and professional manner.Responds to patient inquiries on a timely basis with accuracy and efficiency.Promote clear and coherent verbal communication following an appropriate line of questioning.
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