You belong here! At Family Health West, you're more than an employee, you're family.
When you enter our facility, you know it's Family Health West because, well, the color speaks for itself. You'll be part of a team that strives to bring color to care in a vibrant environment by creating fun, effective treatment programs helping to empower and inspire our patients while providing the tools and care they need to achieve their wellness goals.
When we say you'll do what you love, we mean it! Welcomed by open arms and warm smiles, you'll join a team that encourages professional growth. We are sure to put on our listening ears when you share new ideas and approaches to care because that's what got us to the top! You'll wear your badge proudly, knowing that you contribute each day, to providing care that is unmatched, in western Colorado.
So, what are you waiting for?! Fill out the application now, and when you hit send do a little happy dance knowing that you just made our day. If it still sounds too good to be true, come see for yourself. Call us to schedule a tour and meet your new best friends!
About Family Health West
Our roots go deep -- founded by the community in 1946, it's no wonder our hospital feels like coming home. We were built from the ground up with the hands of our own community, a labor of dedication and hope by our people, for our people, for the future.
At Family Health West we go beyond what corporate hospitals deliver, we've created a culture of prosperity where warmth, passion, and care flourishes. As we focus on continually improving outcomes for patients, our network of healthcare providers includes a 25-bed critical access hospital, one of the largest rehab providers in western Colorado, outpatient surgical services, specialty clinics, emergency services, skilled nursing, and assisted living facilities.
Nestled at the base of the Colorado National Monument, Family Health West has an outdoor paradise at your back door. The community culture is fitting for outdoor lovers, bikers, hikers, or those just simply soaking in the panoramic views.
POSITION PURPOSE (Summary): This position is responsible to represent Family Health West in various community medical clinics & hospitals & serve as the Business Development Representative. Represents Family Health West service lines to promote the referral of patients to our organization & help to ensure appropriate referrals to our hospital swing bed rehab program. Responsible for planning, organizing & coordinating a physician, medical center & hospital relations program for Family Health West with the objective of maintaining a favorable image to the community & increasing referrals to FHW service lines.
ESSENTIAL FUNCTIONS: 1. Reliable and punctual attendance is essential; expected to be at job as scheduled each scheduled day. 2. Communicate necessary information to others as appropriate. 3. Create a prioritized list of focus medical facilities to market to. 4. Set schedule of clinic & hospital visits for distribution of appropriate literature & provide education to sites for appropriate referrals. 5. Provide education to other hospitals about the FHW swing bed rehab program to improve appropriate referrals. 6. Responsible for communicating closely with FHW clinics & hospital admissions coordinators for efficient and timely communication for exceptional customer experience. 7. Regularly monitor the reputation of FHW & proactively address any concerns from providers, referral sources or administration to continually improve the customer experience. 8. Identify high referral resources & target any low referral sources to increase referral rates to FHW. 9. Meet every week with at least 10 different low referral sources to increase the referral rate to FHW. 10. Monitor referrals throughout FHW to determine the success of referral campaigns, ensuring an increase of referrals from outside sources. 11. Collaborate with Physician Services, Executive Leadership & Marketing to develop communication campaigns to drive referrals to FHW clinics. 12. Other job related duties as assigned.
GENERAL DUTIES: 1. General Office Equipment: computer, telephone, keyboard, scanner, mouse, etc.
ORGANIZATIONAL EXPECTATIONS: 1. Be responsible for my own attitude. 2. Be open to constructive feedback and suggestions for improvement; accept constructive feedback in a positive manner. 3. Be generous with my skills and abilities by educating others on new ideas and/or techniques; offer constructive input to support the work area appropriately and respectfully. 4. Take responsibility to attend or obtain information provided at in-services, seminars and staff meetings. 5. Demonstrate, through my actions and speech, that I represent the entire organization. I will take action to ensure that a need is met; emulate the mission and vision statements. 6. Acknowledge and greet everyone; look approachable, with open body posture, eye contact and a smile; communicate appropriately using good interpersonal skills. 7. Dress professionally and appropriately for my work environment. 8. Know and follow policies and procedures for both organization and department safety issues. 9. Communicate delays in services and take service recovery steps as needed.
Education Bachelor's degree or equivalent in Public Relations or related medical field preferred. Licenses No professional license required. Certifications No professional certification required. Experience 2 - 4 years of Public Relations/Sales experience preferred.
WAGE RANGE = $22.32 - $31.88.
Immunizations required for employment, including COVID-19.
FHW offers a full benefits package including: FOR ALL EMPLOYEES: Employee Assistance Program 403 (B) with 4% match from FHW and zero day vesting schedule FOR FULL TIME EMPLOYEES WORKING AT LEAST 30 HOURS A WEEK Medical Plan Options: I. PPO plan with copay/coinsurance and lower deductible II. High Deductible Health Plan with the option for a Health Savings Account. III. Telemedicine includes in both plan options. Dental Vision Life Insurance/ Accidental Death and Dismemberment Insurance Disability Insurance with a Short and Long Term Option. Critical Illness and Accident Plans Cafeteria Options: Health Reimbursement/ Flex Savings / Dependent Childcare
A host of other options to include: Pet Insurance, Identity Protection, Travel protection,
At Family Health West, everything we do revolves around our mission. We have been taking care of families in the lower valley community since 1946. Our people know that those entrusted to our care receive uncompromised compassion and concern. We not only care for individual physical needs, but for the overall well-being of our patients and their families. This is accomplished through our Continuum of Care.As a community-based non-profit organization, Family Health West is committed to providing a Continuum of Care enhancing our community's quality of life through professional health care and related services.