Peer Support Professional Access and Care Coordinator - CCBHC
Mind Springs Health and West Springs Hospital
Location: Glenwood Springs, Colorado
Internal Number: 69794
Job Location: Glenwood Springs - Glenwood Springs, CO
Position Type: Full Time
Salary Range: $17.50 Hourly
$1,000 sign on bonus for full time. *Some conditions apply.
$2375.88 per year additional Cost of Living Allowance. Extra pay for bilingual in English/Spanish.
Medical, Dental, Vision, PTO Accrual, and 403b Benefits Available.
Position qualifications: Must be, or have been, a client of mental health services, or is or has been a caretaker of minor child that has received mental health services. Strong computer skills in a business setting required. Colorado Peer and Family Specialist (CPFS) credential is preferred. Must have a valid Colorado Driver's License. Spanish proficiency is preferred, but not required, and this position is eligible for a language differential. Employees are required to be in recovery for a minimum of 12 months.
Provides a broad range of customer service, administrative duties, and peer emotional support, regarding Point of Entry (POE) activities associated with client access, registration, and scheduling, and Electronic clinical Record (ECR) set up. Administers and performs the NOMs assessment by phone, and other health screenings as appropriate, and documents in an electronic medical record in compliance with CCBHC federal standards. Conducts outreach calls to new clients. Coordinates client care as collaborative member of a health team. Provides consistent quality customer service to consumers and staff of both the local office and offices within the Mind Springs Health organization. Ensures all client PHI (Protected Health Information) is handled in accordance with HIPAA regulations. Supports all activities essential to efficient, daily office operations. Provides care coordination services for clients enrolled in CCBHC program and receiving services at Mind Springs Health, and other outside agencies or community resources.
Knowledge, Skill & Ability
Working knowledge of Windows based computer applications to include Microsoft Word, Microsoft Excel, Microsoft Outlook, and Internet access.
Ability to operate standard office equipment including calculator, copy machine, fax and multi-line telephone.
Interpersonal and communication skills to develop and maintain effective working relationships with all personnel.
Ability to organize and prioritize workload in a sometimes hectic environment with frequent interruptions, including screening calls on an emergency mental health crisis telephone.
Must be able to work with co-workers who are not located in the same physical building.
Ability to learn through teleconferencing and web-based demonstrations.
Ability to make sound decisions in the absence of supervision.
Ability to organize and prioritize work assignments with moderate supervision.
Working Conditions/Physical Demands:
Employee must occasionally lift and/or move up to 25 pounds. Employee is frequently required to walk, sit, stand or kneel and occasionally required to climb or balance and stoop. Must have ability to sit for longer periods of time at a computer. Employee must be able to travel between Mind Springs Health sites. May be exposed to stressful situations that involve enraged, distraught and/or intoxicated individuals with possible mental disorders. Possible potential for exposure to communicable disease. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About Mind Springs Health and West Springs Hospital
At Mind Springs Health, we believe mental health treatment and addiction recovery care are an integral part of every thriving community. We believe mental health services should be available to everyone, regardless of their ability to pay. We value each client for their uniqueness and are a LGBTQ+/Non-binary-affirming therapeutic environment.
We rebuild lives and inspire hope by providing exceptional mental health and addiction recovery care, strengthening the health and vitality of our communities.