Pre-encountering and pre-registering patients as well as providing registration support to patients, clinic staff, and managers
Verifying insurance and enter insurance benefits information into the CareConnect system prior to appointments
Determining co-pays and deductibles; confirming and obtaining appropriate insurance authorization
Informing patients of their financial responsibility
Answering a busy phone system
Delivering exceptional customer service to patients, faculty, staff, vendors, insurance company representatives, and registration representatives

Salary range: $28.34 - $44.50 Hourly

Note: This posted position is 1 of 12 positions available for hire. All applicants will apply through this requisition and if selected will be hired into one of the available positions.

Qualifications

We’re seeking a flexible, customer-focused, detail-oriented individual with:

Experience with pharmaceutical/medical insurance verification and authorization
Excellent communication, interpersonal, organizational, prioritizing and analytical skills
Working knowledge of third-party payor verification terminology
Background with relevant state and federal programs, including Medicare, Medi-Cal, and CCS programs
Computer proficiency with Word, Excel, and CareConnect system
Experience with medical office procedures, including scheduling appointments

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About UCLA

At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.

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