White Plains Hospital Job Description

Title:    Clinical Laboratory Section Supervisor                 Job Code: 100057

Department/Location:     Chemistry/Immunology

Reports to:    Administrative Director of Laboratories

 Position Summary                                                                                                                                                                            

The Clinical Laboratory Section Supervisor is responsible for coordinating and reviewing all activities of the laboratories to achieve maximum quality of testing and compliance with all requirements by regulatory agencies. Performs other duties as assigned.

Essential Functions and Responsibilities Includes the Following:                                    

• Assures the delivery of quality department /clinical services in accordance with established hospital and regulatory/accreditation agency standards.
• Assures employee compliance with hospital and Human Resources policies and procedures
• Assures that employee competency and education requirements are satisfied as per hospital
• As required, participates in the Performance Improvement Program as defined by the
• Attends Management/Leadership meetings as scheduled/required and communicates hospital policies, performance improvement initiatives and all other required information to staff.
• Is responsible for participation in committees, task forces and projects as
• Maintains knowledge related to the operations of the
• Works collaboratively with all levels of the hospital interdisciplinary team and promotes the team concept within the department and hospital wide.
• Demonstrates positive customer service, fosters positive employee relations and assures that staff adhere to the Customer Service Behavioral Standards.
• Is supportive of hospital initiatives and projects and functions as a positive change
• Promotes a positive and professional image and is a role model, coach, mentor and resource for staff and
• Directs and supervises tests
• Trains and assists laboratory staff with specialized tests
• Oversees and assists with the Quality Control Program and prepares monthly Quality Control reports for section
• Prepares section payroll, time sheets, and schedule as
• Keeps abreast of accrediting agencies regulatory standards for the Laboratory to meet
• Documents test implementation and training for
• Maintains effective communication within and outside the Laboratory
• Is actively involved in assisting with the development of effective utilization of laboratory/computer software to include instrument interfacing, tests, worksheets and report formatting.
• Troubleshoots instrument malfunction when needed and works with vendors to resolve
• Monitors turn-around-time for applicable assays
• Develops and submits departmental goals and objectives as required by the Division Administrative Director and Assistant Director.
• Interviews, hires, evaluates, counsels and terminates employees as per hospital
• Assures completion of staff orientation, annual and ongoing competency and education
• Attends and participates in educational programs or activities to maintain current level of knowledge or expertise to manage department.
• Utilizes multiple methodologies to communicate
• Adheres to safety standards for employees and
• Laboratory supervisor responsibilities include:
  • supervising testing
  • monitoring and ensuring that acceptable performance specifications are maintained, including:
    • review of quality
    • scheduled instrument and equipment
    • other quality assurance activities as
  • ensuring test system performance:

• • • by initiating preventive and/or remedial actions when test procedures deviate from the laboratory's established performance specifications
    • in the event of nonconformances, ensuring that test results are not reported until corrective action has been taken and the test is performing according to laboratory established performance specifications
  • verifying those personnel are trained and deemed proficient prior to performing testing on patient specimens independently
  • ensuring that staff have competency assessments as needed
  • ensuring action is taken when personnel do not perform as expected on competency assessments
  • compliance with all policies, procedures, and regulatory standards
  • communication, including bringing problems and non-conformities to the attention of laboratory management including the medical director.
  • leadership and problem-solving capabilities
  • allocation of assets for effective daily laboratory operations
  • personnel management
• Test System Competencies for supervisors will be maintained and approved by the medical director or
• Performs other duties as assigned

Core Competencies

Flexibility Organized Adaptability Attention to Detail Stress Tolerance

Physical/Mental Demands/Requirements & Work Environment                                                                                                                                                                             

• May be exposed to chemicals necessary to perform required Any hazardous chemicals the employee may be exposed to are listed in the hospital’s SDS (Safety Data Sheet) data base and may be accessed through the hospital’s Intranet site (Employee Tools/SDS Access). A copy of the SDS data base can also be found at the hospital switchboard, saved on a disc.
• Lifting up to 50lbs is possible
• Extended sitting or standing

The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of White Plains Hospital.

Salary Range - $128,349.00-$165,009.00 (Based on full-time equivalent)

Education & Experience Requirements                                                                                                                                                                             

• BS Degree in Clinical Technology or related science with six years of relevant Laboratory
• Preferred with ASCP
• Current NYS License as a Clinical Laboratory Technologist

About White Plains Hospital

White Plains Hospital is an award winning hospital and member of the Montefiore Health System, serving as its tertiary hub of advanced care in the Hudson Valley. The Hospital is a 292-bed not-for-profit health care organization with the primary mission of providing exceptional acute and preventive medical care to all people who live in, work in or visit Westchester County and its surrounding areas. Centers of Excellence include the Center for Cancer Care, The William & Sylvia Silberstein Neonatal & Maternity Center and The Ruth and Jerome A. Siegel Stroke Center. The Flanzer Center for Emergencies and Critical Care at White Plains Hospital is the busiest Emergency Department in Westchester County, and well-positioned to handle a wide range of adult and pediatric emergencies. Specially trained, highly skilled physicians and nurses provide patient-focused emergency medical care in a recently expanded, state-of-the-art setting that stresses comfort and privacy. White Plains Hospital now performs Cardiac Surgery by world-renowned experts. This additional therapy has transformed White Plains Hospital into one of the premier destinations for top-quality and life-saving cardiac care in th...e Hudson Valley. With a team of expert general cardiologists, the latest interventional and non-invasive diagnostic tools, two cardiac catheterization labs and now cardiac surgery, the Cardiac Services Department at White Plains Hospital works together as an integrated Heart Center team to provide you with full-service cardiac care.White Plains Hospital has many outpatient medical facilities across Westchester including multispecialty practices in Armonk and New Rochelle; and Scarsdale Medical Group locations in Harrison and Scarsdale and most recently opened a 9-story Center for Advanced Medicine and Surgery.The Hospital is fully accredited by the Joint Commission and earned its recognition being named again as Best Regional Hospital by U.S. News World & Report for 2021/22,White Plains Hospital is the only Hospital in Westchester to receive this accolade for three consecutive years (2019-2021). A 2021 recipient of the Outstanding Patient Experience Award™, White Plains Hospital is among the top 10% of hospitals nationwide recognized for achieving outstanding performance in the delivery of positive experiences for patients during their hospital stay, officially recognized as a Great Place to Work for 2019-2020. The Hospital recently received its 3rd Magnet designation in 2021.Website:  http://www.wphospital.org

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