All the benefits and perks you need for you and your family:
Benefits and Paid Days Off from Day One
Paid Parental Leave
Whole Person Well-being and Mental Health Resources
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule:Full-time, Exempt
Shift:Days, Four 10-hour shifts (with weekend rotation)
Location:AdventHealth Daytona Beach – 301 Memorial Medical Parkway, Daytona Beach, FL 32117
The role you’ll contribute:
The Care Management Supervisor is under the general leadership of the Care Management Manager or Facility Director and assists in monitoring and performing the daily operations and supervision of team members in the Care Management department.
The Care Management Supervisor is responsible for the daily front line operations as assigned by the Care Management Manager or Facility Director. The Care Management Supervisor will serve as the primary point of contact for Care Managers, Social Workers and patients, to provide mitigation for any barriers/concerns that may arise on the inpatient units. The Care Management Supervisor will be responsible for supporting positive and safe patient outcomes, employee evaluations, and customer experience
The value you’ll bring to the team:
Supervises daily operations of discharge planning and social services in the inpatient and emergency department setting as directed by Care Management Manager or Facility Director, including: Direct supervision of Care Management staff Primary point of contact for inpatient unit Care Management related barriers/concerns Manages own assignment and patient/department outcomes of those under direct supervision
Assists Care Management Manager/Facility Director to implement the Corporate Care Management strategies
Ensures active staff participation in daily Multidisciplinary Rounds
Serves as a point of contact for all identified stakeholders
Serves as a content resource regarding medical necessity criteria, patient status and discharge criteria
Assures staff documentation is completed per guidelines as evidenced by appropriate monitoring techniques and coaches staff as needed
Facilitates care conferences for complex transitions and/or placements, as needed
Participates in hospital/medical staff meetings to review patients meeting criteria related to high dollar/ extended length of stay and/or difficult placement seeks assistance from Care Management Manager/Facility Director, as needed
Reports pertinent quality/risk issues to appropriate individuals, departments and/or committees in a timely manner
Discusses patient, staff, physician, and other department complaints with Care Management Manager/Facility Director and follows up with a written report submitted within 24 hours, as needed
Demonstrates a positive problem-solving attitude to staff, physicians and peers
Serves as a supportive change agent for Care Management model processes
Acts as a role model for Care Management department staff
The expertise and experiences you’ll need to succeed:
Minimum qualifications:
Associate’s degree in Nursing or Bachelor's degree in Social Work
State of Florida or Multistate license as a Registered Nurse (if RN)
Two (2) or more years direct Care Management experience
Knowledge of medical necessity for appropriate patient status and level of care
Knowledge of IMM, MOON, Advanced Directives, Multidisciplinary Rounds, Social Services, Value Based Programs, and other Care Management compliance guidelines
Knowledge of Centers for Medicare & Medicaid Services (CMS) Conditions of Participation for discharge planning
Preferred qualifications:
Bachelor's degree in Nursing or Master’s degree in Social Work
Three (3) or more years of direct Care Management experience
Certified Case Manager (CCM/ACM)
RN-BC certification in Care Management
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. More than 100,000 skilled and compassionate caregivers in physician practices, hospitals, outpatient clinics, skilled nursing facilities, home health agencies and hospice centers provide individualized, wholistic care.Our Christian mission, shared vision, common values and focus on whole-person health is our commitment to making communities healthier with a unified system: 51 hospital campuses and hundreds of care sites in diverse markets throughout nine states.
