Posted: 01-May-25
Location: Hershey, Pennsylvania
Categories:
Internal Number: 74416
Penn State Health - Penn State Health Corporation
Location: US:PA: Hershey
Work Type: Full Time
FTE: 1.00
Shift: Day
Hours: 8:00a - 5:00p
This is a Hybrid position.
SUMMARY OF POSITION:
Under direction from the IT Business Intelligence Operations Team Lead, this role is responsible for assisting with the daily activities and technical leadership within the BI Operations team. Work closely with Operations Team Lead to ensure Business Intelligence services are functioning and available within the agreed upon service level agreements. Be fluent on institutional data source and destination systems available to the EIM team to deliver data quickly and with high quality to meet customer demand.
ESSENTIAL DUTIES: The percentage of time spent performing essential functions is 95%. Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:
- Design the coordination/documentation for projects in the Enterprise Information Management (EIM) team
- Set appropriate customer expectations (complexity, timeline, deliverables)
- Determine and effectively communicate feasibility of request
- Analyze data prior to delivery for meaningful relationships, trends and patterns
- Execute service requests to meet SLA/OLA requirements
- Maintain a working understanding of SQL and database performance tuning
- Map data sources to target content storage models, working with legacy databases to implement data access or ETL
- Work with BI staff and business users, determine source systems for the data warehouse environment
- Perform Data Warehouse data management architecture and implementation
- Develop infrastructure architecture and implementation
- Complex Clinical workflow as it pertains to data availability
- Availability and ease of mining of data sources
- Train and mentor less senior staff on the utilization of the design coordination process
- Ensure services provided by the BI Operations Team as well as the broader Enterprise Information Management Team and Information Technology are functioning and available within agreed upon service levels.
- Provide input on standardized processes to minimize service disruptions.
- Troubleshoot issues with data quality, business intelligence applications, and performance.
- Have practical experience with one or more Business Intelligence software solutions
- Utilize IT best practices to ensure solutions are accurate and of the highest quality
- Work with Operations Team Lead to develop and continuously report on Team KPI?s, data delivery standardization, incident management reporting, and providing input on documentation and tracking of quality metrics.
MINIMUM QUALIFICATION(S):
- Bachelor?s Degree plus four (4) years of related experience or an equivalent combination of education and experience required.
WHY PENN STATE HEALTH?
Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.
Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:
- Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
- Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
- Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
- Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
- Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.
WHY PENN STATE HEALTH CORPORATION?
There are many ways to make an impact with one of the leading research, teaching, and clinical healthcare systems in the country. Through a combination of operational, corporate, clinical, and nonclinical roles, we are advancing excellence and innovation in health care together as one team. As Penn State Health continues to evolve for the future, we are committed to hiring dedicated employees who are passionate about delivering the best possible support across our entire integrated health system.
Within Penn State Health?s Shared Services Entity, we encourage our employees at every turn to continue their education and advancement. Numerous opportunities are available for professional development and career growth.
YOU TAKE CARE OF THEM. WE?LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence ? that?s Penn State Health. But what makes our healthcare award-winning? That?s all you.
This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.
Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.
Union: Non Bargained