The CMU Supervisor oversees the daily operations of Cardiac and Video Monitor Technicians, ensuring patient safety and efficient resource management. This role is responsible for maintaining high-quality monitoring services by ensuring accurate heart rhythm interpretation, prompt reporting of abnormalities, and proper equipment functionality.

Key responsibilities include managing staff scheduling, maintaining adherence to hospital protocols, and fostering effective communication with nursing teams. The Supervisor also plays a critical role in responding to patient emergencies, providing leadership and training, and troubleshooting equipment issues in collaboration with Clinical Engineering and IT. This position upholds organizational goals while promoting excellence in patient monitoring and care.

Qualifications

We’re looking for a self-motivated professional leader with:

• Education & Experience: Associate degree or equivalent experience/training required. Minimum of 3-5 years of cardiac monitoring experience in an acute care setting required. ECG certification required. Prior supervisory experience preferred.

• Technical Proficiency: Familiarity with cardiac monitoring technology, Windows-based systems, and Microsoft Office Suite preferred.

• Leadership & Operations: Strong ability to oversee daily operations, manage staff scheduling, track time and attendance, and facilitate conflict resolution. Ensure compliance with hospital protocols and workflow standards.

• Clinical & Quality Oversight: Maintain accurate CMU logs, conduct quality audits, and oversee staff performance in arrhythmia detection, patient monitoring, and emergency response. Ensure timely communication with nursing teams and appropriate documentation.

• Training & Development: Lead staff orientation, provide ongoing education, and drive workflow improvements. Deliver just-in-time feedback and monitor compliance with clinical protocols.

• Problem-Solving & Decision-Making: Demonstrated critical thinking, initiative, and ability to prioritize workload effectively. Stay updated on advancements in cardiac monitoring and recommend improvements.

• Patient-Centered Approach: Ensure high-quality, sensitive, and respectful service to cardiac patients while optimizing the use of CMU equipment and resources.

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About UCLA

At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.

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