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Penn State Health
Lancaster, Pennsylvania
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Reading, Pennsylvania
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Reading, Pennsylvania
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Concierge
Job SummaryConcierge will serve as the ambassador to the campus site assisting patients and visitors with a myriad of needs from point of entry to point of exit. Primary responsibilities will include: wayfinding/facility directions; providing patient information; assisting with internal/external transportation needs; troubleshooting questions, concerns and/or issues; training and mentoring assigned volunteers; maintaining desk resources and departmental manuals; as well as other duties as assigned. Concierge will be cross-trained in various areas to ensure continuity and quality of service.Minimum QualificationsDegrees: Bachelor's Degree or equivalent Customer service experienceWork Experience:
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