(Full-Time, Days)
Pay range: $25.18 - $37.77
ASCP Certification required within 6 months of hire.

ST. CHARLES HEALTH SYSTEM

JOB DESCRIPTION

TITLE: Laboratory Training and Support Coordinator

REPORTS TO POSITION: Laboratory Manager of Outreach and Pre-analytical Services

DEPARTMENT: Laboratory

DATE LAST REVIEWED: December 11, 2020

OUR VISION: Creating Americas healthiest community, together

OUR MISSION: In the spirit of love and compassion, better health, better care, better value

OUR VALUES: Accountability, Caring and Teamwork

DEPARTMENTAL SUMMARY: The laboratory departments provide many services to our multi-hospital organization and outreach community including: blood collection, processing, testing, and reporting of results, spanning all disciplines of laboratory medicine.

POSITION OVERVIEW: The Laboratory Training and Support Coordinator at St. Charles Health System coordinates training of laboratory caregivers ensuring caregiver competency. The Coordinator oversees the laboratory training program and lab customer service expectations. This position does not directly manage other caregivers, however may be asked to review and provide feedback on the work of other caregivers.

ESSENTIAL FUNCTIONS AND DUTIES:

Responsible for maintaining an effective training and retraining program for laboratory caregivers.

Coordinates Laboratory Information System (LIS) training of laboratory caregivers, creating training materials and training program, assuring training is complete and caregiver is competent in process, procedures and policies.

Provides phlebotomy training, supports continued development and ongoing caregiver competency evaluations.

Assists in development and maintenance of procedures for non-technical areas.

Reviews error reports and identifies areas of concern.

Assists with troubleshooting and identifying caregiver deficiencies. Intitiates retraining when necessary.

Assists in other database investigations and fixing of problems.

Supports the vision, mission and values of the organization in all respects.

Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.

Provides and maintains a safe environment for caregivers, patients and guests.

Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organizations corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.

Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.

May perform additional duties of similar complexity within the organization, as required or assigned.

Required: High school diploma or equivalent. Two years of medical work-related job experience or two years of college science background and one term of medical terminology.

Preferred: N/A

LICENSURE/CERTIFICATION/REGISTRATION:

Required: Ability to obtain ASCP certification within six months of hire date.

Preferred: N/A

EXPERIENCE:

Required: Two years working in a laboratory environment.

Previous teaching or mentoring expereince.

Preferred: Previous leadership experience.

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

PHYSICAL REQUIREMENTS:

Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.

Frequently (50%): Sitting, keyboarding operation

Occasionally (25%): Standing and walking lifting/carrying/pushing or pulling 1-10 pounds, grasping/squeezing, operation of a motor vehicle

Rarely (10%): Bending, stooping/kneeling/crouching climbing stairs climbing ladder/step-stool (varies by area) reaching overhead lifting/carrying/pushing or pulling 11-25 pounds.

Exposure to Elemental Factors

Rarely (10%): chemical solution

Blood-Borne Pathogen (BBP) Exposure Category

Risk for Exposure to BBP

DEPARTMENTAL SUMMARY: The laboratory departments provide many services to our multi-hospital organization and outreach community including: blood collection, processing, testing, and reporting of results, spanning all disciplines of laboratory medicine.

POSITION OVERVIEW: The Laboratory Training and Support Coordinator at St. Charles Health System coordinates training of laboratory caregivers ensuring caregiver competency. The Coordinator oversees the laboratory training program and lab customer service expectations. This position does not directly manage other caregivers, however may be asked to review and provide feedback on the work of other caregivers.

Required: High school diploma or equivalent. Two years of medical work-related job experience or two years of college science background and one term of medical terminology.

Preferred: N/A

LICENSURE/CERTIFICATION/REGISTRATION:

Required: Ability to obtain ASCP certification within six months of hire date.

Preferred: N/A

EXPERIENCE:

Required: Two years working in a laboratory environment.

Previous teaching or mentoring expereince.

Preferred: Previous leadership experience.

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

PHYSICAL REQUIREMENTS:

Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.

Frequently (50%): Sitting, keyboarding operation

Occasionally (25%): Standing and walking lifting/carrying/pushing or pulling 1-10 pounds, grasping/squeezing, operation of a motor vehicle

Rarely (10%): Bending, stooping/kneeling/crouching climbing stairs climbing ladder/step-stool (varies by area) reaching overhead lifting/carrying/pushing or pulling 11-25 pounds.

Exposure to Elemental Factors

Rarely (10%): chemical solution

Blood-Borne Pathogen (BBP) Exposure Category

Risk for Exposure to BBP

Schedule Weekly Hours:

40

Caregiver Type:

Regular

Shift:

First Shift (United States of America)

Is Exempt Position?

Yes

Job Family:

COORDINATOR LABORATORY

Scheduled Days of the Week:

Monday-Friday

Shift Start & End Time:

Variable

Return to Search Results