Assist in coordinating patient flow throughout the clinic, from registration to discharge.
Ensure patients are scheduled via the incoming referrals work queue within established scheduling guidelines.
Able to collect copays, deductibles, or fee for services accurately, and follow cash handling guidelines for the closing and deposit of cash drawers.
Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation

Salary Range: $26.42 - $37.49/hrly

Qualifications

Required:

Excellent organizational skills and ability to prioritize assignments.

Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules.

Excellent cash handling skills, ensuring co-pay collections and cash drawers are maintained follow University set standards.

Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center.

Skill in using a PC with associated programs including Word, Excel, and Email.

Demonstrate work experience and knowledge with a database computer program.

Knowledge of major medical insurance plans and types of coverage provided.

Working knowledge of Care Connect system to complete on-line transactions, including appointment scheduling, procedure scheduling, the encounter registration system, hospital lab results and medical reports

Knowledge of medical terminology.

Travel to SM and Westwood locations as needed

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About UCLA

At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.

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