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Patient Navigator ? Oncology, San Luis Obispo/Atascadero
DescriptionIn this role, you will serve as the Patient Navigator in the assigned Hematology-Oncology clinics working to optimize the patient experience by assuring smooth patient flow, minimal wait times, and overall patient satisfaction. You will be expected to use in-depth knowledge of UCLA Health’s processes and resources to creatively and effectively facilitate patient care and the overall patient experience. You will also will act as a customer service advocate within all aspects of patient care working in a team setting that provides communication support to patients and their families, physicians, and clinic staff.
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