The Department of Ophthalmology’s Retina Division at UCLA Health is seeking a Clinic Manager to lead a skilled team of professionals in our Retina, Retinal Injection, and Vision Rehab outpatient clinic. This individual will champion operational excellence, foster team collaboration, and ensure an exceptional patient experience while supporting cutting-edge clinical care. In this role, you will:

Oversee daily clinic operations, ensuring efficiency, quality, and adherence to UCLA Health standards.
Supervise and develop administrative, clinical, and supervisory staff while promoting a collaborative, service-focused environment.
Partner with physicians and leadership to enhance workflows, patient access, and overall clinic performance.
Coordinate clinical and imaging support for faculty, fellows, optometrists, and residents.
Monitor patient satisfaction, manage escalations, oversee service recovery, and handle VIP patient coordination.
Maintain inventory and manage procurement of equipment and supplies for exam rooms, imaging labs, and visual field areas.
Review and update clinic policies and procedures to ensure compliance, consistency, and best practices.

Salary Range: $86,400-184,800 Annual

Qualifications

Required:

Minimum of 3 years of progressively responsible managerial experience including financial and budget preparation.
Bachelor's Degree in related area and/or equivalent experience or training.
Previous demonstrated expertise in managing patient services and staffing in a fast-paced clinical setting.
Skill in analyzing information, problems, situations and procedures to define objectives, identify pattern and formulate conclusions
Skill in setting priorities which accurately reflect the relative importance of job responsibilities
Knowledge of University’s Electronic Medical Record System.
Ability to establish and maintain productive working relationships internally and externally.
Skill in verbal communications to clearly convey complex problems and proposals in both formal and informal situations
Ability to creatively integrate competing demands of a multi-specialty setting into a productive working environment.
Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health
Working knowledge of University policies and procedures to appropriately manage accounting systems, cashiering, risk management and personnel
Ability to work flexible hours and travel between department clinics, as needed.

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About UCLA

At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.

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