Overview

Onsite at IU Health Pathology Lab in Indianapolis. Full-time day shift, 40hrs a week.

Responds to patient inquiries via telephone and email. Determines the best method for problem resolution meeting patient needs and organizational guidelines. Coordinates issue resolutions with other departments as necessary. Coordinates patient testing with pathology specimens. May gather patient personal and billing information for database entry and scheduling.

Key Responsibilities:

Typing, phones skills, organization, multi-tasking, team collaboration. Team members will work directly with pathologists, physicians, nurses, etc.

Requirements:

Must have medical office and administrative experience.

Other Requirements:

* High School Diploma/GED. No experience required.
* Knowledge of medical terminology and medical coding preferred.
* Ability to type 30+ words per minute.
* Requires working knowledge of computers.