Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

2600 BRUCE B DOWNS BLVD

City:

WESLEY CHAPEL

State:

Florida

Postal Code:

33544

Job Description:

Performs records release of radiology films and reports to patients or other medical facilities, ensuring HIPAA compliance. Provides front-desk support to minimize wait times and resolve customer service issues by assisting with patient check-ins. Monitors, provides feedback, and develops process improvement workflows with Director approval. Coordinates workflow for cardiology and radiology modalities, continuously reviewing patient wait times, satisfaction, and communication with radiologists. Assures accuracy of scheduled appointments and monitors proper outpatient preparation for cardiology and radiologic tests. Schedules all Special/Interventional Radiology and Cardiology procedures with physicians and office staff via phone, electronic EMR, and fax. Consults with Directors, Managers, Nursing, Radiologists, and Modality Leaders regarding schedule conflicts, concerns, or requests outside of established policy. Monitors, coordinates, and communicates strategic objectives of the cardiology and radiology department. Facilitates all components of patients’ medical imaging, including PACS duties, uploading images, and reviewing exams with physicians. Prepares and sends reservations for each scheduled case to designated departments within established timeframes. Creates and distributes monthly on-call technologist and radiologist schedules to all departments. Performs other duties as assigned.

Knowledge, Skills, and Abilities:
• Effective oral and written communication skills with customer service skills. [Required]
• High level of attention to detail and organization. [Required]
• Must be able to use own judgment and initiative to resolve immediate and urgent problems and expedite patient care as needed. [Required]
• Must be able to interact and deal with challenging situations in dealing with patients and families in a tactful, calm, and professional manner that invites cooperation and communication. [Required]


Education:
• Associate [Preferred]
• High School Grad or Equiv [Required]


Work Experience:
• Radiology services [Preferred]

Additional Information:
• N/A

Licenses and Certifications:
• Basic Life Support - CPR Cert (BLS) [Required]

Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$17.11 - $27.38

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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