Under the direction of the Regional Director, the Community Clinic Operations Administrator oversees the administrative and clinical support functions for the assigned Community Clinic. This role is responsible for ensuring an effective, compliant, and patient-centered operation through oversight of patient experience, access, financial performance, staffing, clinical quality, and operational execution. You will partner closely with physician leadership and operational stakeholders to support high-quality care delivery consistent with UCLA Health standards and CI-CARE values.

Salary Range: $86,400 - $184,800/annual

Qualifications

Required:

Bachelor's Degree and/or equivalent combination of education and experience.
2 years of Supervisory Experience
Demonstrated effective supervisory skills including experience in recruitment, performance appraisal, identification and communication of expectations, discipline, and training
Skill in analyzing information and procedures to define objectives, identify patterns and recognize alternatives and their implications.
Skill in operating a personal computer and software programs, including MS Word, and Excel Spreadsheet
Interpersonal skills to promote a cooperative and productive work environment and to establish and maintain cooperative, productive working relationships with faculty, residents, medical students and staff from various social, cultural, and economic backgrounds
Writing skills to prepare accurate and concise reports and memorandums that clearly convey information utilizing appropriate vocabulary and grammar
Working knowledge of computerized appointment scheduling and registration system, and the ability to effectively train staff in the use of the system
Skill in verbal communications to clearly convey complex problems and proposals in both formal and informal situations
Working knowledge of the Care Connect system
Demonstrated experience in managing patient services and nursing staff in a private medical practice or community clinic
Skill in setting priorities which accurately reflect the relative importance of job responsibilities.
Accounting skills to plan, prepare and analyze revenue and expense budgets.
Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.
Working knowledge of University and Hospital policies and procedures to appropriately manage patient registration, cashiering, risk management, and personnel

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About UCLA

At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.

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