Join the dynamic Cataract and Refractive Surgery Division team! Our ophthalmology Administrative Assistant will provide comprehensive administrative and patient‑support services under the general supervision of the Office Manager. This role supports physicians, staff, and patients by coordinating smooth patient flow. Responsibilities include. but are not limited to:

Coordinating patient flow from registration through check‑out and assisting with patient questions and needs
Scheduling consultations, managing follow‑up appointments, and processing cancellations
Completing demographics, referral forms, and collecting insurance cards and payments
Obtaining authorizations and payments
Support surgery scheduling tasks as needed
Balancing daily cash drawers and maintaining accurate financial and administrative documentation

Salary Range: $26.42- Hourly

Qualifications

Required:

Understanding of basic ophthalmic terminology and familiarity with the signs and symptoms of various ophthalmic problems so as to answer patient questions and know when urgent evaluation is indicated.
Ability to schedule, check in/out, and encounter patients in the appointment registration system
Skill in recognizing and managing emergency situations
Skill in working independently and following through on assignments with minimal direction and in timely manner
Skill in speaking clearly and distinctly in person and on the telephone to communicate to physicians, patients, staff, and other individuals
Excellent verbal and written English language skills
Ability to stay organized and multi-task in a busy and stressful environment while maintaining a calm, caring, efficient, and engaging demeanor
Ability to run Apple and Windows operating systems, perform routine maintenance, perform software upgrades, troubleshoot common problems, protect systems from exposure to viruses and other malicious software, and run common applications programs such as email, web browsers, text editors, spreadsheets, calendars, EMR, etc.
Ability to handle heavy telephone traffic and assist callers with their needs or refer them appropriately

Preferred:

Experience working in the healthcare setting scheduling appointments, performing insurance verifications, processing authorizations, surgery scheduling.

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About UCLA

At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.

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