Position Summary

Donor Relations Specialist II

Position Summary
The Donor Relations Specialist II is a key member of the Engagement, Stewardship, and Donor Relations team. This role manages a comprehensive, system wide donor recognition program that ensures meaningful, consistent, and impactful engagement with donors across Phoenix Children’s Health System. The Specialist II brings strategic, operational, and creative expertise to steward donor relationships at scale and through highly personalized touchpoints.

Core Responsibilities
Lead Donor Recognition Strategy & Execution
•Integrate recognition elements into donor proposals, impact reports, and custom stewardship deliverables.
•Manage annual digital donor walls, including content refresh cycles, design coordination, and cross team reviews.
•Oversee naming opportunities, including internal coordination, standards adherence, approvals, plaque design, production, installation, and lifecycle maintenance.
•Lead creation of milestone and anniversary acknowledgments across donor segments and giving levels.
•Develop and deploy digital and print donor touchpoints, including:
oAnnual branded recognition items
oSpecial occasion and life event acknowledgments
oHoliday and stewardship campaigns
Program & Project Management
•Provide full project management ownership of recognition initiatives, ensuring timelines, quality control, stakeholder alignment, and data accuracy.
•Collaborate closely with Gift Officers, Development Operations, Content/MarCom, Event teams, and Business Units to ensure integration of recognition into donor journeys.
•Ensure recognition inventory, vendor workflows, production timelines, and fulfillment processes operate smoothly and consistently.
Cross Team Stewardship Collaboration
•Partner with the Director of Donor Relations to align recognition programs with systemwide stewardship strategy.
•Work with Embedded Strategists, Program Managers, and Business Unit partners to ensure recognition complements donor cultivation and impact reporting efforts.
•Maintain deep familiarity with donor segments, stewardship priorities, and recognition standards across the Foundation.

Skills and Qualifications
•Experience in donor relations, stewardship, recognition programs, project management, communications, or related fields.
•Strong eye for design, messaging, and donor experience storytelling.
•Ability to manage complex, multi step projects with multiple stakeholders and vendors.
•Excellent writing, communication, organization, and relationship building skills.
•Comfortable working in a fast paced environment with shifting priorities.

Key Attributes
•Strategically minded - able to improve and scale recognition systems.
•Highly creative - produces meaningful, brand aligned donor touchpoints.
•Exceptionally organized - manages details, timelines, and standards with accuracy.
•Collaborative - works easily across teams, functions, and leadership levels.
•Mission oriented - committed to elevating donor experience to advance philanthropy.

Working in close collaboration with leadership, the Specialist II develops and implements many aspects of multiple programs that align with the hospital’s mission and support the Foundation’s goals. Working independently, the Specialist II may be in charge of overseeing program/project execution that could include staffing, volunteers, budget and fundraising goals from start to finish. This position may also be responsible for special events that publicize the organization and its programs to the community. Position may have direct and/or indirect oversight of lower-level staff members and/or volunteers.

Education

• Bachelor’s degree in related field or equivalent experience. (Required)
• Bachelor’s degree in related field. (Preferred)

Experience

• 5 years of related experience in related specialty. (Required)
• Project and/or program management experience. (Preferred)
• People management experience. (Preferred)

Special Skills

• Strong written and verbal communication skills provided in a professional manner with a positive disposition. (Required)
• Excellent organizational abilities with acute attention to detail and multi-tasking (Required)
• Knowledge and experience working with a variety of computer software. (Required)
• Self-motivated with a desire to exceed objectives (Required)
• Ability to maintain a flexible schedule to accommodate occasional night and weekend activities. (Required)

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About Phoenix Children's

For more information about the hospital, visit: http://www.phoenixchildrens.org.

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