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Claims Intake Coordinator

UCLA

Details

Posted: 30-Apr-26

Location: Los Angeles, California

Categories:

Admin / Clerical

Internal Number: 151970133

Description

As the Claim Intake Coordinator, you will be responsible for the accurate and timely entry of received paper claims into the claims processing system. You will ensure compliance with all regulatory guidelines, including adhering to Claim Acknowledgement Regulatory Turnaround Time Guidelines, maintaining a 95% accuracy rate.

Key responsibilities include:

Performing initial data entry of paper claims into the claims processing system.
Ensuring claims are entered in compliance with regulatory guidelines, meeting the 95% accuracy rate standard.
Identifying provider/vendor and/or eligibility maintenance claims for internal department review as needed.
Providing back-up support for clerical tasks, such as batching, sorting, monitoring, and maintaining claim batches for audit review.
Handling inbound claims inquiry status calls and assisting with related questions.

Salary Range: $26.42 - $37.49/hour

Qualifications

We are seeking a detail-oriented, self-directed individual with:

High School Diploma, GED and/or equivalent experience
Minimum of 2 years of medical claims customer service experience in an HMO environment (i.e. MSO, IPA, or Health Plan), required
Minimum of 1 year of data experience, required
Experience working in a medical billing office or health plan, highly desired
Working knowledge of Microsoft Office, including Word and Excel
Experience with Medical Terminology is a definite plus
Basic Knowledge of ICD-10, HCPCS, and CPT codes
Knowledge of basic concepts of managed care
Excellent customer service skills with strong written and verbal communication abilities
Able to key between 6,000 to 8,000 keystrokes or type 40-50 WPM with high accuracy for alpha and numeric data inputting

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About UCLA

At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.

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