Overview

Position Details

• Schedule: 10-hour shifts, 4 days per week
• Typical Hours: 7:00 AM - 5:30 PM
• Workdays: Monday-Thursday (schedule subject to change prior to hire and may change based on clinic needs)
• Full-time
• No weekends/IUH observed holiday
• Non-certified candidates welcome to apply to be considered for a MA I position (graduation from MA program is required for both MA I & MA II positions)

About the Team

• Established clinic with 10 Medical Assistants
• Team is primarily experienced and tenured
• Environment values reliability, consistency, and strong clinical fundamentals
• Best fit: someone comfortable working alongside experienced staff and contributing steadily to a well-run clinic

Key Responsibilities

• Rooming patients and preparing them for visits
• Pre-visit planning
• Scanning documents into the medical record
• Managing RightFax
• Monitoring and responding to pool messages
• Supporting prior authorizations (PAs)
• Handling paperwork and administrative tasks as needed
• Contributing to smooth clinic flow and patient experience

Why Join IU Health?

• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness program eligibility
• Employee Assistance Program (EAP)
• Healthy Results wellness program with biweekly financial incentives

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program required.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.